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  • Nosey SC gets curious.

    I thought I had seen it all, working at this cinema. Elderly people who have lost their dentures mid-movie, only to demand we stop the film so they can look for them (surprise! They're in the cup holder). People complaining that others are eating popcorn too loudly, or that they're eating at all. Kids trying to sneak in, only to get caught and call their parents who actually stand up for the little shits. But yesterday I encountered an SC who took the baton and ran right off the track and into the crowd with this little incident.

    I was on another of my cover shifts, just for 30 minutes while the usher had a lunch break. Just 30 minutes, what could possibly happen in that small segment of time?

    A frail elderly woman emerged from the lift and asked if I wouldn't mind helping her to her seat as she was almost completely blind. I said "of course" and went to do just that. I placed my tablet down on the ushers desk, as prior to this I had been reading my personal emails. It takes a good 3 minutes for the tablet to time out and go into screen saver mode, so it was still on, displaying an email from my sister.

    I got the elderly lady seated and went to return to the usher station, only to find a man, who must have been in his late 50's, standing there looking at my tablet on the desk. He had his back to me and hadn't noticed I was now approaching him. Evidently not content in just looking at what was on the tablet, he decided he wanted a closer look and picked it up. He was clearly scrolling down the page, reading my email as if it were the most normal thing in the world to do. So I decided it was time to announce the fact he'd been caught.

    Me: "Are you enjoying my personal emails there, sir?" (Said in the most pleasant of tones.)

    Nosey parker: "Oh!...(placing the tablet back down again) I was just curious as to what you were reading!"

    Me: "Well it's a good job you clarified that before you really infringed on my privacy isn't it?" (Still laughing and keeping it light. Sarcastic as he'll, but light.)

    For a moment there, he looked like he might try and cuss me out, but perhaps common sense prevailed and he, wisely, just carried on his merry way to screen four.

    I realize leaving the tablet there was kinda foolish, even if it was secured by this handy device for keeping people's e readers safe on shift (imagine a clear plastic box with a heavy chain attached to it) But seriously, who thinks it's ok to just pick up someone else's device and start reading their mail?! I was half tempted to ask if he'd mind me taking his phone and having a quick flick through his text messages. Cheeky shit.

    Oh and the content of the email? My sister was complaining about a sucky customer she'd had to deal with earlier that day. Oh the irony!

  • #2
    Wow, I can't believe he did that! Just goes to show how people regard those in the service industry... forget OUR privacy and rights! Bet the customers wouldn't like it if WE did that.

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    • #3
      What is wrong with these people? I am floored by the madness. He even took offense to you mentioning that he infringed on your privacy.

      I am glad to hear that your company does provide you with something for securing your personal e-reader.
      I might be crazy, but I'm not Insane.

      What? You don't play with flamethrowers on the weekends? You are strange.

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      • #4
        I'm still kind of astounded by it today. What planet do you have to come from to assume that's acceptable??
        And he didn't so much as attempt to apologize either!

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        • #5
          Quoth Legacy_of_Torment View Post
          A frail elderly woman emerged from the lift and asked if I wouldn't mind helping her to her seat as she was almost completely blind.
          At a movie theater? o_O I am sensing a glitch in the matrix, here x.x
          "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
          "The difference between an amateur and a master is that the master has failed way more times." - JoCat
          "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
          "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
          "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
          "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
          Acts of Gord – Read it, Learn it, Love it!
          "Our psychic powers only work if the customer has a mind to read." - me

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          • #6
            Quoth EricKei View Post
            At a movie theater? o_O I am sensing a glitch in the matrix, here x.x
            Nope, a lot of our customers are the elderly. We have facilities for the partially sighted and blind (Audio description headphones) too. So they can attend any screening and not just special one offs. Mostly they just turn up for the free Friday coffees!

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            • #7
              Quoth EricKei View Post
              At a movie theater? o_O I am sensing a glitch in the matrix, here x.x
              movie theatres are dark, she may still have been able to,see the movie just not her seat.
              Interviewer: What is your greatest weakness?
              Me: I expect competence from my coworkers.

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              • #8
                Quoth Gilhelmi View Post
                What is wrong with these people? I am floored by the madness. He even took offense to you mentioning that he infringed on your privacy.
                I've had worse.

                I may have mentioned this before, but I had a passenger borrow my phone to call a family member. Long story short, after the call he looked through my text messages, saw some I had sent my brother (regarding a near-accident I had almost been in about an hour before picking the guy up -- I mentioned wanting to strangle the other driver), and thought I was talking about strangling him for some reason. (I mean, sure, after finding this out I wanted to, but not an hour before I even got the call...)
                Fool me once, shame on you. Fool me twice, you speak with the Fraud department. -- CrazedClerkthe2nd
                OW! Rolled my eyes too hard, saw my brain. -- Seanette
                she seems to top me in crazy, and I'm enough crazy for my family. -- Cooper
                Yes, I am evil. What's your point? -- Jester

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                • #9
                  "I am the Almighty Customer!! Everything that exists, exists for MY pleasure and satisfaction!

                  Personal property? Hell, NO! Privacy? Nope! Decency, cordiality, common sense? What the hell are those?

                  Now go get me some solid gold Entitlement, and make it snappy!!"
                  When you start at zero, everything's progress.

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                  • #10
                    You know, it never occurred to me that people will flip through, texts, call logs, emails, pics or what you browse on the web until I saw a friend do that to someone else's phone. I won't put a lock code on my phone because I don't even want to be inconvenienced for a nanosecond but I now make sure I keep my phone with me at all times and I no longer instantly offer my phone for someone to make a quick call with. And on the rare occasion someone asks to borrow it for a call, I hover like a snake to snatch it back if they decide to start poking through it. Smart phones are like diaries, IMO. It's very rude to start browsing through them.

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                    • #11
                      Never

                      While I admit that if I saw a tablet with some text on it that I might look at it to see what it was about (Yes, I am curious), but once I saw it was a personal text/e-mail I would just leave it alone.

                      The idea of scrolling thru someone else's personal info would not be a thought in my mind.

                      What I noticed in the few times that I think is similar to this event is the same person who wants to read other people's stuff will be outraged if you do the same to them.

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