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Tax Free Weekend Fun (long)
Thank God, non-God, non-existant God, WHOEVER that tax free weekend is over. Between my sucky manager and the ever-present sucky customers, it's been hell. Here are some highlights of suckage.
1. The most asked question: "...Is this tax free? WELL WHY NOT?!"
A woman came up with a laptop, some software, and a laptop case. Everything was tax free except the case (anything over $20 is taxable. Don't ask me why, I don't know. That's the law).
Me: I'm sorry, ma'me, but this is going to have to be two separate transactions. Your bag is taxable.
Her: Why's that?
Me: It's over $20.
Her: Well can you fix it?
Me: ....No. We don't set the prices. Corproate does.
Her: WELL THAT'S FALSE ADVERTISING!
Me:
You're still getting everything else tax-free but the bag (the tax on the bag would have been $2. Not a big deal)
Her: WHATEVER! I'm never shopping at BBuy again! *leaves mid transaction with all her stuff on the counter)
Me:
2. Constant Cell-phone Chatter
A guy comes up to my till on his cellphone. I used to just silently run through the transaction...but now it's starting to piss me off. So instead of doing that, I now just go through the transaction normally, as if nothing unusual is happening!
Him: (blah, blah, blah) Oh yeah, Bob, I'm at BBuy.
Me: How are you doing today, sir?
Him: (whispers) Fine (into the phone) Oh I'm at the register.
Me: Did you find everything you were looking for?
Him: (nods)(into the phone) Oh I can still talk!
Me: Do you have a RZ card?
Him: (shakes head 'no') (blah, blah, blah--I think he was trying to conduct serious business negotions--at BBuy--on a tax-free day--in public--on a cell phone--at my register. I think it's at this point he realized he might have made a mistake)
Me: Would you like one today?
Him: No. (into phone) Oh no, Bob! I wasn't talking to YOU!
Me: (goes into spiel on the RZ card)
Him: I'm not interested (into phone) Oh no, Bob! I wasn't talking to you! I'm always interested in you!
Me: Were you interested in magazines today?
Him: No. (into phone) I can still talk, Bob!
Me: Your total is $XX.XX
Him: (scans debit/credit card)
(transaction goes through, reciept prints out)
Me: Now on your reciept--
Him: (tries to grab it) Yeah?
Me: (holding it slightly away from him) you can go to this website--
Him: Yeah?
Me: And fill out a survey about your service. You could win a $10,000 shopping spree for participating!
Him: Yeah. Ok. Thanks. *grabs reciept and runs*
Me: HAVE A NICE DAY, SIR! COME BACK AND SEE US!
Am I wrong for this? How can it be so wrong when it feels--so--RIGHT?
3. Kid with more money in her wallet than I have in mine
Today a kid who couldn't have been more than 10, her mom, and her sisters come up to my till wanting to buy a pre-paid phone. The phone comes up to over $100. They decline a replacement plan, but I offer them an RZ card. They accept.
Mom: Can I put it in her name?
Me: Well she has to be over the age of 13.
Mom: Oh....well put it in mine.
Me: (finishes the transaction and gives the total)
Kid: (hands me a gift card)
Me: Ok. That brings your total to $XX.XX
Kid: (pulls out her designer Vera Bradley purse, pulls out a HUGE WAD OF CASH, and pays me)
Me: (blink)...Ok...(goes into $10,000 shopping spree spiel)
Let me note here that the whole time the kid didn't say a word. Not "thank you" or anything. Handling spoiled little bastards is one thing--but a spoiled little bastard with a HUGE WAD OF CASH is another. Misguided rich parenting, you think? Only the donger knows....
4. Spoiled little bastard
Wasn't my customer but I watched. As you all know and probably deal with yourselves, there's always candy, magazines, cheap games, and other impulse items near registers. A kid and her mom come up to make their purchaes and the kid apparently wants candy (what a shock there, eh?) Mom says 'no', so the THROWS THE CANDY IN THE WRONG PLACE, KNOCKS STUFF OFF THE SHELF, AND STOMPS OVER TO HER MOTHER. Yeah, guess who got to fix that? Me.
But another cool set of parents came up to my register later on with their son. He threw his game on my counter, but his dad said "WHOA! Son, don't throw things that's not nice." I wanted to kiss that man.
5. Adult customers who throw things
Can anyone explain that phenomenon? It's annoying, and when people throw money or merchandise at me I just want to break their fingers.
6. Customers who refuse to speak
I think I've gotten around that phenomenon while remaining my generally sweet self and continuing to offer them stuff, even when I know they'll say 'no'. It's the principle of the thing, dammit! If you went up to my register and I treated you the same way, you'd be bitching to my manager. Respect is something you earn, people!
7. Customers who buy cheap pieces of crap
Er...yeah. We had some Comcraps that were $350 I think. Of course you all know they flew off the shelves. No one wanted a service plan--and half of them will probably be back after the 14 days screaming bloody murder: That they were never offered the plan (these were people who probably said "No, I'm not interested", "DON'T OFFER ME ANYTHING ELSE, DAMMIT!", "Oh no, it's ok. I'm sure I'll be fine", or other such crap). One of my co-workers said something funny, though.
Customer: Is this *points to comcrap* Any good?
Him: *whips out cellphone* This is better than that.
1. The most asked question: "...Is this tax free? WELL WHY NOT?!"
A woman came up with a laptop, some software, and a laptop case. Everything was tax free except the case (anything over $20 is taxable. Don't ask me why, I don't know. That's the law).
Me: I'm sorry, ma'me, but this is going to have to be two separate transactions. Your bag is taxable.
Her: Why's that?
Me: It's over $20.
Her: Well can you fix it?
Me: ....No. We don't set the prices. Corproate does.
Her: WELL THAT'S FALSE ADVERTISING!
Me:
You're still getting everything else tax-free but the bag (the tax on the bag would have been $2. Not a big deal)Her: WHATEVER! I'm never shopping at BBuy again! *leaves mid transaction with all her stuff on the counter)
Me:
2. Constant Cell-phone Chatter
A guy comes up to my till on his cellphone. I used to just silently run through the transaction...but now it's starting to piss me off. So instead of doing that, I now just go through the transaction normally, as if nothing unusual is happening!
Him: (blah, blah, blah) Oh yeah, Bob, I'm at BBuy.
Me: How are you doing today, sir?
Him: (whispers) Fine (into the phone) Oh I'm at the register.
Me: Did you find everything you were looking for?
Him: (nods)(into the phone) Oh I can still talk!
Me: Do you have a RZ card?
Him: (shakes head 'no') (blah, blah, blah--I think he was trying to conduct serious business negotions--at BBuy--on a tax-free day--in public--on a cell phone--at my register. I think it's at this point he realized he might have made a mistake)
Me: Would you like one today?
Him: No. (into phone) Oh no, Bob! I wasn't talking to YOU!
Me: (goes into spiel on the RZ card)
Him: I'm not interested (into phone) Oh no, Bob! I wasn't talking to you! I'm always interested in you!
Me: Were you interested in magazines today?
Him: No. (into phone) I can still talk, Bob!
Me: Your total is $XX.XX
Him: (scans debit/credit card)
(transaction goes through, reciept prints out)
Me: Now on your reciept--
Him: (tries to grab it) Yeah?
Me: (holding it slightly away from him) you can go to this website--
Him: Yeah?
Me: And fill out a survey about your service. You could win a $10,000 shopping spree for participating!
Him: Yeah. Ok. Thanks. *grabs reciept and runs*
Me: HAVE A NICE DAY, SIR! COME BACK AND SEE US!
Am I wrong for this? How can it be so wrong when it feels--so--RIGHT?
3. Kid with more money in her wallet than I have in mine
Today a kid who couldn't have been more than 10, her mom, and her sisters come up to my till wanting to buy a pre-paid phone. The phone comes up to over $100. They decline a replacement plan, but I offer them an RZ card. They accept.
Mom: Can I put it in her name?
Me: Well she has to be over the age of 13.
Mom: Oh....well put it in mine.
Me: (finishes the transaction and gives the total)
Kid: (hands me a gift card)
Me: Ok. That brings your total to $XX.XX
Kid: (pulls out her designer Vera Bradley purse, pulls out a HUGE WAD OF CASH, and pays me)
Me: (blink)...Ok...(goes into $10,000 shopping spree spiel)
Let me note here that the whole time the kid didn't say a word. Not "thank you" or anything. Handling spoiled little bastards is one thing--but a spoiled little bastard with a HUGE WAD OF CASH is another. Misguided rich parenting, you think? Only the donger knows....
4. Spoiled little bastard
Wasn't my customer but I watched. As you all know and probably deal with yourselves, there's always candy, magazines, cheap games, and other impulse items near registers. A kid and her mom come up to make their purchaes and the kid apparently wants candy (what a shock there, eh?) Mom says 'no', so the THROWS THE CANDY IN THE WRONG PLACE, KNOCKS STUFF OFF THE SHELF, AND STOMPS OVER TO HER MOTHER. Yeah, guess who got to fix that? Me.
But another cool set of parents came up to my register later on with their son. He threw his game on my counter, but his dad said "WHOA! Son, don't throw things that's not nice." I wanted to kiss that man.
5. Adult customers who throw things
Can anyone explain that phenomenon? It's annoying, and when people throw money or merchandise at me I just want to break their fingers.
6. Customers who refuse to speak
I think I've gotten around that phenomenon while remaining my generally sweet self
and continuing to offer them stuff, even when I know they'll say 'no'. It's the principle of the thing, dammit! If you went up to my register and I treated you the same way, you'd be bitching to my manager. Respect is something you earn, people! 7. Customers who buy cheap pieces of crap
Er...yeah. We had some Comcraps that were $350 I think. Of course you all know they flew off the shelves. No one wanted a service plan--and half of them will probably be back after the 14 days screaming bloody murder: That they were never offered the plan (these were people who probably said "No, I'm not interested", "DON'T OFFER ME ANYTHING ELSE, DAMMIT!", "Oh no, it's ok. I'm sure I'll be fine", or other such crap). One of my co-workers said something funny, though.
Customer: Is this *points to comcrap* Any good?
Him: *whips out cellphone* This is better than that.
And maybe he'll learn to at least put Bob onhold while he's at the register now..
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