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I officially threw in the towel at my call center job today after going on medical leave five weeks ago. The insane amount of stress I was under finally affected my physical health to the point where I actually took myself to the hospital and then a week later to my regular doctor.
I admitted to my doctor that I hadn't been properly managing my diabetes in months due to the elevated anxiety and depression cycle I'd gotten trapped because of the stress level from my job. And this, of course, led to a raft of other health issues hitting me in the face all at once. My doctor decided that it would be a good idea for me to be off work for a while so I could 1) get my diabetes back under control, and 2) see if all I needed was a break from the job to help get my anxiety and depression back under control as well.
Well, when the very thought of returning to the call center job was enough to cause a series of severe panic attacks, I knew the writing was on the wall. I knew early on that I would likely not be able to return to the call center, so I set out to look for another job.
I found that other job last week and have been working as a housekeeper in one of the fancy hotels here in town. It's damn hard work, but there is nowhere near the amount of stress I'd been dealing with while at the call center! And it pays more, which is always a bonus. Plus I don't have to worry about my pay being docked for every minute I'm in the bathroom anymore so I'll actually get a full paycheque for a change!
I've worked at a lot of call centers over the years, but this last one took the cake. Because nothing was ever put into writing nobody was on the same page about what we were supposed to be doing - if one manager told you to do something a certain way, another would tell you to do the thing a different way, and if you questioned the first manager about it you'd be told to just do your job...even though you now have no idea just want you're supposed to be doing, and don't have the actually authority to DO your job either! And with nothing in writing we had no way to back up anything we'd been told previously...and things also changed depending on who you were buddies with in management.
So, after entirely too much bullshit causing my mental health to tank, which then caused my physical health to tank, I finally listened to my body and quit the job that was the cause of so much grief.
Thankfully there was no exit interview because I can guarantee that upper management would not have liked what I would have said about the company. And, surprisingly enough, my complaints weren't with the client expectations either (unlike so many of my previous call center jobs), but entirely with management all the way up to the top of the site. But now I don't have to deal with it and I will NEVER go back, regardless of how desperate I get because my doctor will put me off on disability if it gets to the point where going back to call center work is my only option.
I admitted to my doctor that I hadn't been properly managing my diabetes in months due to the elevated anxiety and depression cycle I'd gotten trapped because of the stress level from my job. And this, of course, led to a raft of other health issues hitting me in the face all at once. My doctor decided that it would be a good idea for me to be off work for a while so I could 1) get my diabetes back under control, and 2) see if all I needed was a break from the job to help get my anxiety and depression back under control as well.
Well, when the very thought of returning to the call center job was enough to cause a series of severe panic attacks, I knew the writing was on the wall. I knew early on that I would likely not be able to return to the call center, so I set out to look for another job.
I found that other job last week and have been working as a housekeeper in one of the fancy hotels here in town. It's damn hard work, but there is nowhere near the amount of stress I'd been dealing with while at the call center! And it pays more, which is always a bonus. Plus I don't have to worry about my pay being docked for every minute I'm in the bathroom anymore so I'll actually get a full paycheque for a change!
I've worked at a lot of call centers over the years, but this last one took the cake. Because nothing was ever put into writing nobody was on the same page about what we were supposed to be doing - if one manager told you to do something a certain way, another would tell you to do the thing a different way, and if you questioned the first manager about it you'd be told to just do your job...even though you now have no idea just want you're supposed to be doing, and don't have the actually authority to DO your job either! And with nothing in writing we had no way to back up anything we'd been told previously...and things also changed depending on who you were buddies with in management.
So, after entirely too much bullshit causing my mental health to tank, which then caused my physical health to tank, I finally listened to my body and quit the job that was the cause of so much grief.
Thankfully there was no exit interview because I can guarantee that upper management would not have liked what I would have said about the company. And, surprisingly enough, my complaints weren't with the client expectations either (unlike so many of my previous call center jobs), but entirely with management all the way up to the top of the site. But now I don't have to deal with it and I will NEVER go back, regardless of how desperate I get because my doctor will put me off on disability if it gets to the point where going back to call center work is my only option.
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