We just got a new account with a website that offers apartments at suspiciously low rates.
Now, clients have an incredibly large variety to choose from when it comes to how they want use to answer the phones, just what they want us to say, and what information to give out. For more then one of our clients, we can give all the information regarding medicinal marijuana laws in California.
Now, with all the things they could have us do, they simply have us spout out a single sentence to the caller telling them to go to the website. We are given absolutely NO information beyond that, putting us in a very awkward situation when asked questions about the site.
Now, wouldn't it be cheaper to simply pay for a single recording that says what you want rather then pay monthly for a call center to handle your calls?
Also, your site's main email is at AOL.com.
Not very trustworthy, just saying.
Now, clients have an incredibly large variety to choose from when it comes to how they want use to answer the phones, just what they want us to say, and what information to give out. For more then one of our clients, we can give all the information regarding medicinal marijuana laws in California.
Now, with all the things they could have us do, they simply have us spout out a single sentence to the caller telling them to go to the website. We are given absolutely NO information beyond that, putting us in a very awkward situation when asked questions about the site.
Now, wouldn't it be cheaper to simply pay for a single recording that says what you want rather then pay monthly for a call center to handle your calls?
Also, your site's main email is at AOL.com.
Not very trustworthy, just saying.
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