Ask and you shall receive ...

[Pixelated]

... much to my surprise.

Customer comes in today with a tin of tea, bought at a sale a week or so ago. We have a new sale on now (buy one, get a second one half-price).

"Can I get that sale price?" she asks.

To my astonishment, the shift lead says, "Of course!"

We process a 'return' ("Customer return" given as the reason), and then run through a purchase with the two tins -- plus one or two other items the customer wanted -- and one happy customer departs the store.

Probably a good thing more customers either didn't know about this new sale, or haven't (yet) thought to come back and ask for the sale price. Can you imagine the lineup??

[wordgirl]

So she got a double sale? Last week's sale price and this week's BOGO50?

That's pretty dang accommodating!

(If the original purchase had been at full price, I wouldn't be so surprised. I am not sure where you are but in the US it's not unheard of to ask for a post-sale adjustment; many stores have an official published policy on how far back you can go, but I don't know anyone who would allow a retroactive discount on top of a discount given at the time of the original sale.)

It does sound as if the customer was nice about it though. Maybe the shift lead was just stunned into submission.

[Pixelated]

That's a possibility, LOL. I'm in Canada, but I don't remember seeing a post-sale adjustment before. Maybe they all happened when I wasn't working ...

No wonder I don't often have stories to post here!