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Very long post, & so I will break it up into 2 posts.
Visitor Parking was reserved for an events Thursday sponsored by the President's office. "Nancy" from the Parking office called me on Tuesday to let me know that I cannot let anyone not here for the President's event park in the garage. Then this morning "Shelly", who works in the President's office & who reserved the parking spots, drove up to the booth window around 7: 30 a.m. & told me that the garage needs to stay clear for the President's event. There is a breakfast & a luncheon. Plus it is cold & raining outside. This information is important.
First customer at 7 a.m.:
As I was walking towards the booth Thursday morning I noticed that the full sign was on. Apparently the Parking office turns on the full sign for reserved events sponsored by the President's office. I have not seen the fulls sign on for events reserved by other departments. I saw a car drive up to the entrance gate to Visitor parking, but since the full was on, the driver could not enter. Then I heard the driver say "I cannot park?" I said "no". I enter the booth, & the driver, a female, parks in front of the booth & walks up to the booth window.
female student: "Hi, I normally park at Maple Street at the College of Business, but I forgot my access card, & I cannot enter Visitor Parking."
me: "I'm sorry, but the full sign is on because it is blocked off for events, & unfortunately you will have to find other parking other than Visitor parking either at *I list off every parking lot near the campus I know*"
female student: "But it will be cold and rainy today. I need covered parking."
me: "I am sorry, but I am not allowed to raise the gate when the full sign is on."
female student: "I cannot believe that the University closed the lot today. I am a student here, & I paid $80.00 for a parking permit. Why do they do this?"
me: "You will have to ask about that at the parking office."
female student: "but there is not enough student parking. I am a student, & I paid $80.00 for a parking permit."
me: "You will have to ask about that at the parking office."
female student: "So where do I park that is covered?"
me: "Unfortunately, the only lot that is covered is Visitor parking, but since it is blocked off for events, the only suggestion I can give is other parking either at *I list off the the same parking lots again*"
She finally leaves.
Since I have to call the parking office with the # of cars already parked in the garage, I leave them voice mail with that information *I am hoping that the 2 cars that were already parked in the garage were caterers unless the full sign was turned on after those cars entered the garage* as well as a message stating that a female student might come to the office & complain. "Nancy" called me to let me know that she did complain, but was told that when the garage is reserved, it is reserved.
GED testing:
Guy drives up to the booth window & tells me he has 3 reserved spots for GED testing. So I look at the Outlook calendar where the reservations are posted, & there is not a reservation for anyone going to Testing Services. So I tell him this as well as the fact that I have no available parking. He looks surprised, but he & the 2 cars behind him leave to find other parking.
Then "Nancy" calls me to let me know that "Shelly" e-mailed her a list of people attending the breakfast & a list of people attending the luncheon. She forwarded the e-mail to me, & she informed me that I can only go by the 2 lists.
Female employee working in Development:
The faculty/staff garage is adjacent to Visitor Parking. I notice a staff member exit that garage & pull up to the booth window. She tells me that she works in Development, which is located on the same floor as the President's office, & she is here to work at the President's event. She tells me I can call "Shelly" to confirm. I call "Nancy", & I let her know why I am calling. She tells me she has to call "Shelly" first, & she asks me for her name. I get the employees name, "Mary Cosmer". Because there was a car behind her, I raised the gate for her to turn around. She does that, & the person behind her sees that the full sign is on, & she turns around & exits. Then "Mary Cosmer" pulled up to the booth window, & she asked me how long she had to wait. I told her that "Nancy" has to call "Shelly", who then gives "Nancy" her answer. Then "Nancy" calls me with "Shelly's" answer. Mary decides to park at one of the faculty/staff lots. "Nancy" calls me & tells me that according to "Shelly", "Mary Cosmer" was not scheduled to work at any of the President's reserved events that day.
Visitor Parking was reserved for an events Thursday sponsored by the President's office. "Nancy" from the Parking office called me on Tuesday to let me know that I cannot let anyone not here for the President's event park in the garage. Then this morning "Shelly", who works in the President's office & who reserved the parking spots, drove up to the booth window around 7: 30 a.m. & told me that the garage needs to stay clear for the President's event. There is a breakfast & a luncheon. Plus it is cold & raining outside. This information is important.
First customer at 7 a.m.:
As I was walking towards the booth Thursday morning I noticed that the full sign was on. Apparently the Parking office turns on the full sign for reserved events sponsored by the President's office. I have not seen the fulls sign on for events reserved by other departments. I saw a car drive up to the entrance gate to Visitor parking, but since the full was on, the driver could not enter. Then I heard the driver say "I cannot park?" I said "no". I enter the booth, & the driver, a female, parks in front of the booth & walks up to the booth window.
female student: "Hi, I normally park at Maple Street at the College of Business, but I forgot my access card, & I cannot enter Visitor Parking."
me: "I'm sorry, but the full sign is on because it is blocked off for events, & unfortunately you will have to find other parking other than Visitor parking either at *I list off every parking lot near the campus I know*"
female student: "But it will be cold and rainy today. I need covered parking."
me: "I am sorry, but I am not allowed to raise the gate when the full sign is on."
female student: "I cannot believe that the University closed the lot today. I am a student here, & I paid $80.00 for a parking permit. Why do they do this?"
me: "You will have to ask about that at the parking office."
female student: "but there is not enough student parking. I am a student, & I paid $80.00 for a parking permit."
me: "You will have to ask about that at the parking office."
female student: "So where do I park that is covered?"
me: "Unfortunately, the only lot that is covered is Visitor parking, but since it is blocked off for events, the only suggestion I can give is other parking either at *I list off the the same parking lots again*"
She finally leaves.
Since I have to call the parking office with the # of cars already parked in the garage, I leave them voice mail with that information *I am hoping that the 2 cars that were already parked in the garage were caterers unless the full sign was turned on after those cars entered the garage* as well as a message stating that a female student might come to the office & complain. "Nancy" called me to let me know that she did complain, but was told that when the garage is reserved, it is reserved.
GED testing:
Guy drives up to the booth window & tells me he has 3 reserved spots for GED testing. So I look at the Outlook calendar where the reservations are posted, & there is not a reservation for anyone going to Testing Services. So I tell him this as well as the fact that I have no available parking. He looks surprised, but he & the 2 cars behind him leave to find other parking.
Then "Nancy" calls me to let me know that "Shelly" e-mailed her a list of people attending the breakfast & a list of people attending the luncheon. She forwarded the e-mail to me, & she informed me that I can only go by the 2 lists.
Female employee working in Development:
The faculty/staff garage is adjacent to Visitor Parking. I notice a staff member exit that garage & pull up to the booth window. She tells me that she works in Development, which is located on the same floor as the President's office, & she is here to work at the President's event. She tells me I can call "Shelly" to confirm. I call "Nancy", & I let her know why I am calling. She tells me she has to call "Shelly" first, & she asks me for her name. I get the employees name, "Mary Cosmer". Because there was a car behind her, I raised the gate for her to turn around. She does that, & the person behind her sees that the full sign is on, & she turns around & exits. Then "Mary Cosmer" pulled up to the booth window, & she asked me how long she had to wait. I told her that "Nancy" has to call "Shelly", who then gives "Nancy" her answer. Then "Nancy" calls me with "Shelly's" answer. Mary decides to park at one of the faculty/staff lots. "Nancy" calls me & tells me that according to "Shelly", "Mary Cosmer" was not scheduled to work at any of the President's reserved events that day.