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I have 2 stories of customers mistakes and i only worked 1day so far.
#1 Saturday at about 7 am. I just got up to the customer service desk(CD).
SC comes up screaming I don't even understand him at first. He is that loud and pissed.
ME- Sir Can I help you?
SC-yes this fuckin store ripped me off. Charging me to much tax on my bill. How much money do you money taken hogs take from people? Get me a mother fucking manager now. I mean now.
Mngr is barely in sight(I called the one that takes no shit) when SC starts yelling again.
M-Sir I can't understand you. If you stop yelling I am sure I can help you.
SC-you would be yelling too if you were ripped off. I am a hard working man. I own my own business. I don't need to be ripped off by some fuckin asshole.
Sc hands a manager a piece of paper that he printed that he put his purchases in. His paper shows a $3 difference in tax.
Manager takes it in to accounting. Come out a few mins later gives me a wink.
SC-I see no fucking money in your hand. I better get a refund.
M- When you put your items in your fancy computer program YOU forgot to enter the Soda. There is taxes on the soda.
SC grabs the paper and runs.
#2 not 3 hrs later a lady comes up to me at CD. I can just tell this is going to be good by the look on her face.
SC-I came to pick up my cake and its not here. I want to know why and how you are going to fix it.
I call the bakery. The bakery manager came back from lunch and was looking into it already. She came up.
M-Hi maam. I pulled your order. It says here that you want the cake for Sunday the 10th.
SC- umm no when I ordeedr the cake I said Saturday. Who the hell as a birthday party on Sunday.
M- Well I took the order and I remember you telling me the 10th. I said back to you Sunday the 10th and you said yes. You signed the order with the pick up date being Sunday the 10th.
SC- I would never be so stupid. I am a smart lady don't cha know.
M-You are more that welcome to pick a cake from our case.
SC -NEVER.
At this time Sc's husband shows up. He found the groc list from last week. On the paper is says order cake for the 10th.
SC- Fuck this place.
#1 Saturday at about 7 am. I just got up to the customer service desk(CD).
SC comes up screaming I don't even understand him at first. He is that loud and pissed.
ME- Sir Can I help you?
SC-yes this fuckin store ripped me off. Charging me to much tax on my bill. How much money do you money taken hogs take from people? Get me a mother fucking manager now. I mean now.
Mngr is barely in sight(I called the one that takes no shit) when SC starts yelling again.
M-Sir I can't understand you. If you stop yelling I am sure I can help you.
SC-you would be yelling too if you were ripped off. I am a hard working man. I own my own business. I don't need to be ripped off by some fuckin asshole.
Sc hands a manager a piece of paper that he printed that he put his purchases in. His paper shows a $3 difference in tax.
Manager takes it in to accounting. Come out a few mins later gives me a wink.
SC-I see no fucking money in your hand. I better get a refund.
M- When you put your items in your fancy computer program YOU forgot to enter the Soda. There is taxes on the soda.
SC grabs the paper and runs.
#2 not 3 hrs later a lady comes up to me at CD. I can just tell this is going to be good by the look on her face.
SC-I came to pick up my cake and its not here. I want to know why and how you are going to fix it.
I call the bakery. The bakery manager came back from lunch and was looking into it already. She came up.
M-Hi maam. I pulled your order. It says here that you want the cake for Sunday the 10th.
SC- umm no when I ordeedr the cake I said Saturday. Who the hell as a birthday party on Sunday.
M- Well I took the order and I remember you telling me the 10th. I said back to you Sunday the 10th and you said yes. You signed the order with the pick up date being Sunday the 10th.
SC- I would never be so stupid. I am a smart lady don't cha know.
M-You are more that welcome to pick a cake from our case.
SC -NEVER.
At this time Sc's husband shows up. He found the groc list from last week. On the paper is says order cake for the 10th.
SC- Fuck this place.
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