What is it with people who are stupid enough to lock themselves out late at night, and then bitch about the price for me to go out and let them back in?
I just got home from a job. SC called, told me she'd locked herself out and I quoted her the standard price of $180 for to come out and open up. This is night time pricing, not business hours.
She first up hummed and hawwed about it, then asked "What if you came out tomorrow morning instead?". That's right! She was prepared to spend the night outside, just to save some money. I imagine if she got sick while out there, I would've got the blame for it too. Thankfully, I was able to tell her that I am going away early in the morning, and would be unable to go out there then.
So she agrees to the price, and I head out there and open up. All good with that part at least.
Until it comes time to pay. I get the portable CC terminal started up, remind her of the price, and as she's handing her card over:
"You're ripping me off!"
Yeah lady, I'm the one who locked you out of your house, forced you to call me out to let you in, and forced you to agree to pay my charges. Hang on, I've done the worked, so yeah, I will force you to pay my charges now. But the rest is your own damn fault.
I know that it's not a cheap service, but nothing down here is. And the most important part is she agreed to the price on the phone, which gets recorded every time there's a call.
I just got home from a job. SC called, told me she'd locked herself out and I quoted her the standard price of $180 for to come out and open up. This is night time pricing, not business hours.
She first up hummed and hawwed about it, then asked "What if you came out tomorrow morning instead?". That's right! She was prepared to spend the night outside, just to save some money. I imagine if she got sick while out there, I would've got the blame for it too. Thankfully, I was able to tell her that I am going away early in the morning, and would be unable to go out there then.
So she agrees to the price, and I head out there and open up. All good with that part at least.
Until it comes time to pay. I get the portable CC terminal started up, remind her of the price, and as she's handing her card over:
"You're ripping me off!"
Yeah lady, I'm the one who locked you out of your house, forced you to call me out to let you in, and forced you to agree to pay my charges. Hang on, I've done the worked, so yeah, I will force you to pay my charges now. But the rest is your own damn fault.
I know that it's not a cheap service, but nothing down here is. And the most important part is she agreed to the price on the phone, which gets recorded every time there's a call.
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