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Transcript from a vendor on Aliexpress with vagaries introduced
Me:
I received a package from you today it had the item 1 and item 2 but not item 3. is it coming separately or was there an error?
Them:
oh,my friend so sorry and another one you need we sent it again???
me:
either send it again or refund for that one item. either option is good with me.
them:
[address]
the address it is right??
me:
yes that's correct. like I said I did receive a package with item 1 and 2 so you had that right. it's just item 3 was not in the package.
them:
Item 3 you have not receievd it???
me:
correct
them:
ok,my friend we can sent it again but this order please give me 5 star feedback ok???
me:
I will give good feedback after it arrives. can you extend the purchase protection as obviously it won't arrive within 9 days?
them:
ok,my friend so please give me this order 5 star feedback and we can sent it again ok??
me:
I'm not able to give feedback on the order as to do so I have to say all items received which they are not. It doesn't let me leave feedback until the order is completed.
them:
we can sent it again and give you a new tracking number
me:
you know what I don't play these games. I paid for a product. I didn't get the product. I contacted you and frankly if you want a 5 star review this is not 5 star service. I don't like being blackmailed into leaving feedback. Especially since if I leave feedback before getting the product I'd have no recourse if it didn't show up. It's a shame the clothes were great and fit great but I think our business will be done after this order.
Dispute filed with Aliexpress:
I ordered 3 pieces of clothing I received a package with only 2 pieces inside. I contact the seller for a refund or replacement on the missing piece. They have told me that as soon as I leave a 5 star review on the order they will send the replacement. this is dishonest behaiour as I paid for the product. I would like a full refund on the item of clothing.
updates as they come.
Me:
I received a package from you today it had the item 1 and item 2 but not item 3. is it coming separately or was there an error?
Them:
oh,my friend so sorry and another one you need we sent it again???
me:
either send it again or refund for that one item. either option is good with me.
them:
[address]
the address it is right??
me:
yes that's correct. like I said I did receive a package with item 1 and 2 so you had that right. it's just item 3 was not in the package.
them:
Item 3 you have not receievd it???
me:
correct
them:
ok,my friend we can sent it again but this order please give me 5 star feedback ok???
me:
I will give good feedback after it arrives. can you extend the purchase protection as obviously it won't arrive within 9 days?
them:
ok,my friend so please give me this order 5 star feedback and we can sent it again ok??
me:
I'm not able to give feedback on the order as to do so I have to say all items received which they are not. It doesn't let me leave feedback until the order is completed.
them:
we can sent it again and give you a new tracking number
me:
you know what I don't play these games. I paid for a product. I didn't get the product. I contacted you and frankly if you want a 5 star review this is not 5 star service. I don't like being blackmailed into leaving feedback. Especially since if I leave feedback before getting the product I'd have no recourse if it didn't show up. It's a shame the clothes were great and fit great but I think our business will be done after this order.
Dispute filed with Aliexpress:
I ordered 3 pieces of clothing I received a package with only 2 pieces inside. I contact the seller for a refund or replacement on the missing piece. They have told me that as soon as I leave a 5 star review on the order they will send the replacement. this is dishonest behaiour as I paid for the product. I would like a full refund on the item of clothing.
updates as they come.
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