There was a special kind of stupid in the air this weekend.
1 + 3 =
SC asks for four drinks. I make them.
Me: That will be £x.xx.
SC: I asked for four drinks! Why have you only made three??
Me: Sir...are you counting the drink in your hand?
SC: Oh....
I hate that hotel Part One
Yeah, so many of you know our bar is next door to a hotel.
SC: I need a taxi to <hotel>
Me: It's right next door sir. Just walk out our doors, turn right, you can't miss it.
SC: But I need a taxi.
Me: Okkaaay.
I give him a taxi number. He rings up. Taxi firm also tells him he doesn't need a taxi and refuses to send him one.
SC: I need a taxi to <hotel>!!
Me: Sir, it is literally thirty seconds walk from here! Just walk out the door and you'll see it! It's right above us!
SC: I need a taxi.
He rang the taxi company again...and again...and again...
He was still in the bar when we closed. He stepped outside to make another call. We locked the door behind him. He still couldn't figure out where the hotel was.
I hate that hotel Part Two
Large hen party comes in.
SC: Excuse me, but one of our party is in a wheel chair. We aren't guests at the hotel, but do you think it would be OK if we used the car park?
Me: Oh...I think you would have to ask the hotel about that. It is not our car park, and we're not the hotel.
SC: You're not listening! My friend is in a wheelchair!
Me: I know, but it is not our car park! You have to go next door and speak to whoever is in reception.
SC: My friend is in a wheelchair. The car has to be parked near by.
Me: OK, well you should go ask them then.
She goes to the hotel. The hotel car park is full. Somehow this is my fault. At this point, the lady is stood up in the middle of the bar yelling at me.
SC: She is in a wheelchair! Where are we going to park the car?
Me: I am really sympathetic, but it is not my fault. There are plenty of places to park nearby...
I directed her to a car park.
Later, woman in wheelchair has arrived. She is not handicapped. She has a huge cast on her leg and has crutches. She got extremelly drunk and tried to dance.
I hate that hotel Part Three
SC: How much does it cost for a room?
Me: I don't know. The hotel is just next door...
SC: But you're next door to a hotel. How can you not know how much it is?
Me: Because I don't work there...
Cook your own damn food!
I knew this lady was going to be trouble. It was really busy and she asked me for table service, which we don't do. I had to decline and she got extremelly pissed off. She ordered her food...a steak, medium.
SC: Excuse me. I ordered this medium. It's too well done for me.
Me: OK I'm sorry. Would you like me to get them to prepare you a new one?
SC: Yes.
Get the kitchen to prepare a new one. I give it to SC. She returns.
SC: I wanted this MED-I-UM! You know...medium! There is too much blood on this!
Me: OK I'll get them to put it on the grill for a bit longer.
SC: No! I want a completely new one.
We tried again. The steak was perfect this time. Nothing wrong with it. I take it out.
SC: I'm not hungry anymore. You've made me lose my appitite.
I literally had to stop the chef from walking outside the kitchen and slapping her.
First ever race complaint
I have NEVER had a race complaint in my bar. I've noticed that race complaints always seem to appear in the US, but rarely in stories from the UK.
SC: Excuse me! I've been waiting to be served here for five minutes!
There were about 100 customers at the bar.
Me: I'm sorry, we'll get to you as soon as it's your turn.
SC: Do you want to know the difference between me and the other customers?
Me: ....
SC: I'm BLACK! That's why you won't serve me!
I look down the bar. There were Chinese, Polish and other black people being served.
Me: No. That is your insecurity. I am now not going to serve you because you are rude.
I didn't serve him and he left. I have never been called a racist before, and he was not getting away with it.
I'm not working! Leave me alone!
I finished my shift and got changed. A few of us decided to stay and have a few drinks to wind down. Now, I am sat in jeans, t-shirt, have my bag over my shoulder and have a beer in one hand.
SC: Excuse me. These fries are cold. I want new ones.
Me: Oh...well I'm not actually working...if you go to the bar someone will sort you out.
SC: Lazy, good for nothing....
She wandered off.
1 + 3 =
SC asks for four drinks. I make them.
Me: That will be £x.xx.
SC: I asked for four drinks! Why have you only made three??
Me: Sir...are you counting the drink in your hand?
SC: Oh....
I hate that hotel Part One
Yeah, so many of you know our bar is next door to a hotel.
SC: I need a taxi to <hotel>
Me: It's right next door sir. Just walk out our doors, turn right, you can't miss it.
SC: But I need a taxi.
Me: Okkaaay.
I give him a taxi number. He rings up. Taxi firm also tells him he doesn't need a taxi and refuses to send him one.
SC: I need a taxi to <hotel>!!
Me: Sir, it is literally thirty seconds walk from here! Just walk out the door and you'll see it! It's right above us!
SC: I need a taxi.
He rang the taxi company again...and again...and again...
He was still in the bar when we closed. He stepped outside to make another call. We locked the door behind him. He still couldn't figure out where the hotel was.
I hate that hotel Part Two
Large hen party comes in.
SC: Excuse me, but one of our party is in a wheel chair. We aren't guests at the hotel, but do you think it would be OK if we used the car park?
Me: Oh...I think you would have to ask the hotel about that. It is not our car park, and we're not the hotel.
SC: You're not listening! My friend is in a wheelchair!
Me: I know, but it is not our car park! You have to go next door and speak to whoever is in reception.
SC: My friend is in a wheelchair. The car has to be parked near by.
Me: OK, well you should go ask them then.
She goes to the hotel. The hotel car park is full. Somehow this is my fault. At this point, the lady is stood up in the middle of the bar yelling at me.
SC: She is in a wheelchair! Where are we going to park the car?
Me: I am really sympathetic, but it is not my fault. There are plenty of places to park nearby...
I directed her to a car park.
Later, woman in wheelchair has arrived. She is not handicapped. She has a huge cast on her leg and has crutches. She got extremelly drunk and tried to dance.
I hate that hotel Part Three
SC: How much does it cost for a room?
Me: I don't know. The hotel is just next door...
SC: But you're next door to a hotel. How can you not know how much it is?
Me: Because I don't work there...
Cook your own damn food!
I knew this lady was going to be trouble. It was really busy and she asked me for table service, which we don't do. I had to decline and she got extremelly pissed off. She ordered her food...a steak, medium.
SC: Excuse me. I ordered this medium. It's too well done for me.
Me: OK I'm sorry. Would you like me to get them to prepare you a new one?
SC: Yes.
Get the kitchen to prepare a new one. I give it to SC. She returns.
SC: I wanted this MED-I-UM! You know...medium! There is too much blood on this!
Me: OK I'll get them to put it on the grill for a bit longer.
SC: No! I want a completely new one.
We tried again. The steak was perfect this time. Nothing wrong with it. I take it out.
SC: I'm not hungry anymore. You've made me lose my appitite.
I literally had to stop the chef from walking outside the kitchen and slapping her.
First ever race complaint
I have NEVER had a race complaint in my bar. I've noticed that race complaints always seem to appear in the US, but rarely in stories from the UK.
SC: Excuse me! I've been waiting to be served here for five minutes!
There were about 100 customers at the bar.
Me: I'm sorry, we'll get to you as soon as it's your turn.
SC: Do you want to know the difference between me and the other customers?
Me: ....
SC: I'm BLACK! That's why you won't serve me!
I look down the bar. There were Chinese, Polish and other black people being served.
Me: No. That is your insecurity. I am now not going to serve you because you are rude.
I didn't serve him and he left. I have never been called a racist before, and he was not getting away with it.
I'm not working! Leave me alone!
I finished my shift and got changed. A few of us decided to stay and have a few drinks to wind down. Now, I am sat in jeans, t-shirt, have my bag over my shoulder and have a beer in one hand.
SC: Excuse me. These fries are cold. I want new ones.
Me: Oh...well I'm not actually working...if you go to the bar someone will sort you out.
SC: Lazy, good for nothing....
She wandered off.
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