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Tonight was looking like it would be a fairly quiet night. I'm working tonight and tomorrow night as overtime since I'm covering some shifts this week, but things looked like they would be calm and relaxing on the graveyard shift, so I was in a good mood about it. About 11:45pm, things started going downhill though.
First, a man came in...he walked by fast, but it looked like his forehead was bleeding. I tried to talk to him, but he just popped in the elevator and vanished into the night, so I shrugged and said "Whatever." A couple other people, including a nicer older lady come back in, and things seem normal. The lady is important, however.
I get a call from a room to start things off: it's a fight, but no one's on the phone. I can't tell if it's real though; several times I think I hear someone breaking into the phone, but there are 2 people registered in the room, and they both sound distant. The fight between them almost sounds recorded, but it's just yelling. Just in case, I listen in on the phone for a while in case things get physical, but eventually the call hangs up. To be sure, I go up to the room and listen outside for a while, but everything is quiet inside, so I have to leave after a few minutes to go back to the front desk.
10 minutes later, the older lady I saw before comes down...her face is red (obviously punched), she has a nice cut on her lip, and I can see blood on her shift sleeve. She wants a new room, which I get her (I comped it afterward, but wanted to get her up to that room before the guy came looking for her). Naturally, it was the woman who was in the room that called before...guess that fight was real. Dammit.
Now, I repeatedly tried to get her to let me call the cops, she kept saying no. I didn't mention that my asking was merely a formality, and the second she's in her room, I have the cops on the line; they head out immediately. While they try to check on her, I see the guy I saw before, and this time I can clearly see his forehead is bleeding...I try to stall him, but he leaves, so I call the police dispatch again. Before I'm even off the phone, they're downstairs, out the door, and they manage to catch him before he can leave.
It takes a while, but we finally manage to get his wife talking to the cops, and she...naturally...says she can't remember how she got hurt, and refuses to say anything against him.
For anyone who's neither seen, nor dealt with a domestic abuse case, this is all too common where the abused person won't want to report the person hurting them. It also sucks because no report means no charge: the guy will spend the night getting his head fixed away from the hotel, and she's in a different room, but odds are she will go back home with the guy and get beaten again sometime in the future. This sucks, but there's nothing I can do...at least we tried to get her to do the smart thing, but I really didn't need this.
The kicker? They were scheduled to stay tomorrow night too...which means I could have to do this again tomorrow night. /sigh
I can't understand either part of this though...both my partner and I are pretty clear on the fact that, if one of us really hit the other, that would be it. Done. Over. 6+ years down the tubes. How people can get the crap beaten out of them and STAY is beyond me...no matter how many times I've seen it.
Edit: Husband came back from getting himself patched up and is trying to find his wife, who is not registered under her real name at all. He's calling claiming to be his wife's brother, but naturally hangs up when I mention that I don't have his wife registered. It doesn't help that I really want to punch the guy in his damn face all over again out of principle...
First, a man came in...he walked by fast, but it looked like his forehead was bleeding. I tried to talk to him, but he just popped in the elevator and vanished into the night, so I shrugged and said "Whatever." A couple other people, including a nicer older lady come back in, and things seem normal. The lady is important, however.
I get a call from a room to start things off: it's a fight, but no one's on the phone. I can't tell if it's real though; several times I think I hear someone breaking into the phone, but there are 2 people registered in the room, and they both sound distant. The fight between them almost sounds recorded, but it's just yelling. Just in case, I listen in on the phone for a while in case things get physical, but eventually the call hangs up. To be sure, I go up to the room and listen outside for a while, but everything is quiet inside, so I have to leave after a few minutes to go back to the front desk.
10 minutes later, the older lady I saw before comes down...her face is red (obviously punched), she has a nice cut on her lip, and I can see blood on her shift sleeve. She wants a new room, which I get her (I comped it afterward, but wanted to get her up to that room before the guy came looking for her). Naturally, it was the woman who was in the room that called before...guess that fight was real. Dammit.
Now, I repeatedly tried to get her to let me call the cops, she kept saying no. I didn't mention that my asking was merely a formality, and the second she's in her room, I have the cops on the line; they head out immediately. While they try to check on her, I see the guy I saw before, and this time I can clearly see his forehead is bleeding...I try to stall him, but he leaves, so I call the police dispatch again. Before I'm even off the phone, they're downstairs, out the door, and they manage to catch him before he can leave.
It takes a while, but we finally manage to get his wife talking to the cops, and she...naturally...says she can't remember how she got hurt, and refuses to say anything against him.
For anyone who's neither seen, nor dealt with a domestic abuse case, this is all too common where the abused person won't want to report the person hurting them. It also sucks because no report means no charge: the guy will spend the night getting his head fixed away from the hotel, and she's in a different room, but odds are she will go back home with the guy and get beaten again sometime in the future. This sucks, but there's nothing I can do...at least we tried to get her to do the smart thing, but I really didn't need this.
The kicker? They were scheduled to stay tomorrow night too...which means I could have to do this again tomorrow night. /sigh
I can't understand either part of this though...both my partner and I are pretty clear on the fact that, if one of us really hit the other, that would be it. Done. Over. 6+ years down the tubes. How people can get the crap beaten out of them and STAY is beyond me...no matter how many times I've seen it.
Edit: Husband came back from getting himself patched up and is trying to find his wife, who is not registered under her real name at all. He's calling claiming to be his wife's brother, but naturally hangs up when I mention that I don't have his wife registered. It doesn't help that I really want to punch the guy in his damn face all over again out of principle...
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