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  #21  
Old 07-27-2019, 10:23 PM
TheSHAD0W TheSHAD0W is offline
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Silly question, did you make sure your system was capable of handling more RAM? Also, some systems are finicky about memory speeds, and although the DIMMs are supposed to work at lower clock rates the motherboard doesn't like it. You might need to find sticks with the same speed.
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  #22  
Old 07-27-2019, 10:52 PM
Buzzard Buzzard is offline
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Memory will *usually* underclock easily enough. That particular machine is specced to handle 4x4GB sticks. The 'stock' (read: cheap) memory from the factory is 1333Mhz, where this new stuff is a little bump up to 1600. Mixing the two sets, old and new, with the different capacities and speeds didn't work out so well, so we's waiting to hear what happens with stuffing JUST the new stuff in.
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  #23  
Old 07-28-2019, 02:50 PM
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Eireann Eireann is offline
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It didn't work.

I unplugged the computer, took off the cover, and took out the old memory sticks. I then inserted the new ones, making sure that they were seated correctly. I then put the cover back on, plugged in the computer, and turned it on.

It went into a cycle of rebooting and rebooting some more. It flashed the "Starting Automatic Repair" sign, which I now dread. It gave me that bit about how my computer needed to be restarted. I've been through this before.

Unplug, cover off, memory sticks in the OTHER ports. I hoped that might work. Cover on, plug in, power on.

Well. The computer just panicked at that one. A red light began to flash, and it beeped several beeps in a row, then several more beeps. I couldn't turn it off; I had to unplug it again.

Now, it's back on the same old, tired memory.

What the flaming FUCK can be done here?
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  #24  
Old 07-29-2019, 11:03 AM
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Eireann Eireann is offline
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I don't believe this! I found the solution!

I was looking for advice on adding RAM when I stumbled across this page:

https://windowsreport.com/windows-10...using-all-ram/

It's fabulous. Filled with pictures (which is important for me; I need to see how something is done) and several different solutions.

I did Solution 2. I tried to do Solution 6, but couldn't find any of the mentioned settings in BIOS. Then I did Solution 7.

I suspect that Solution 7 is what saved the day; I don't know. The point is, I made the changes last night, then restarted so that they could take effect. I was too tired to try inserting the RAM again, so I unplugged the computer and went to bed.

About an hour ago, I turned on the computer and it did its usual stuff, then a blue screen appeared and the words "Please wait" appeared. I didn't feel like sitting there staring at the screen, so I went into the bedroom and read for about twenty minutes.

When I came back out, there it was! The initial screen was on, waiting for me to enter my password.

Oh, by the way, I put the RAM in the open slots, rather than removing the old sticks and putting the RAM in those slots. I now have 12GB of RAM, which I know, because I checked the settings.

Thank you SO MUCH for all your help, and I hope that by posting that link, I've done something helpful for all of you!
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  #25  
Old 07-29-2019, 04:55 PM
Buzzard Buzzard is offline
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Nifty. Now I get more things I can learn. I always say that the day I don't learn anything is the day the put me to bed with a shovel.
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