Several years ago I worked for a cheap-o grocery store. One of the 'penalties' of paying lower prices is that you bagged your own groceries. I (as a cashier) would ask if you wanted bags today and that was the end of my involvement in the bagging process.
I'm now working for a "higher-class" grocery store and guess what ... 95% of the time, customers bag their own groceries! I can stop ringing things up (and have done so, in some situations) in order to at least start the bagging process, but all that does is slow the whole line down even more.
It kind of surprises me that people are willing to pay higher prices and yet do their own bagging ... and I'll bet you many of these are the same people who won't use self-checkout because "I don't work here."
I should add that we do have wandering 'helpers' (mostly front-end supervisors) but of course there is definitely NOT one per open register. They do the best they can but ...
I'm now working for a "higher-class" grocery store and guess what ... 95% of the time, customers bag their own groceries! I can stop ringing things up (and have done so, in some situations) in order to at least start the bagging process, but all that does is slow the whole line down even more.
It kind of surprises me that people are willing to pay higher prices and yet do their own bagging ... and I'll bet you many of these are the same people who won't use self-checkout because "I don't work here."
I should add that we do have wandering 'helpers' (mostly front-end supervisors) but of course there is definitely NOT one per open register. They do the best they can but ...
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