Bad customer service!

[Anakah]

I was having a decent night until this crazy and extremely drunk lady got into my window.

First she put down her lit cigar on my counter (eww) then proceeded to pull out her transaction out of her boobs. That's right, no bra apparently boobs are a purse for her.

So I'm already a bit grossed out.

SC: *slurs* I want some moooney.

Me: Okay, which method would you like to use?

I had no idea if she wanted to write a check or pull money out of the atm.

SC: *pulls out a credit card* On here.

Me: All right. Have you already ran it through the atm?

SC: No. You do it.

Me: Unfortunately I can't access your account through here. The process starts at the Atm then you come back up here.

SC: That is bad customer service! There are like 500 people over there! You need to tell your manager!

Me: That there is a line at the atm?

SC: yes! There shouldn't be! Is there a line all the time?

Me: usually.

SC: That's just crazy and bad customer service!

Me: Ma'am I have nothing to do with how things are run here, I'm just the middle man.

She is swaying and looks like she's about to fall over.

She walks off and gets in "line" (which by the way there was ONE person at the atm! and she walked up to my window with no line) where the hell were the 500 people??

Of course she comes back after fiddling with the atm. Too drunk to work it.

SC: All my cards declined!

(no surprise there!)

SC: Can I do a check?

Me: do you have one?

SC: No.

Me: Well, you actually need a check to cash one.

(it was hard not to be a smartass with that)

SC: You are very bad with customer service.

I did the customer stare thing and refused to talk anymore.

SC: Aren't you going to say anything?

I kept staring.

SC: *looks at my name tag* Your name is Anakah! I want you to write your name on a paper for me!

Me: No.

SC: No?

Me: I will not do that.

I already wear a name tag I will not write down my name. Why the hell should I? She was so blitzed that I figured she'd forget my name anyway. And kudos for her for being able to read after being that drunk. Bitch.

SC: This is bad customer service!!! *whine, bitch, whine*

She finally starts to walk away and I yell: Have a grrrrreat day!! In a crazy cheerleader happy voice.

I was shaking after. She just annoyed me soo bad!

[Food Lady]

I'm annoyed by drunk behavior, too. And I am not pulling money out of anyone's account for them. Uh, liability anyone? Duh. But we can't expect her to use reason with a pickled brain.

[Skarredmind]

Hey, if you're an ass when you're drunk, you're an ass when you're sober too. You decided to get drunk knowing you'd be a shit.

Dealing with the drunks is one of the worst parts of my job. I've never wished so many people died in a fire before I had to deal with drunken idiots.

[RealUnimportant]

It's bad customer service to... have other customers? Bwuh?!

[AmbrosiaWriter]

I personally think the people who get all affectionate, touch-y, feel-y when they are drunk are way worse than the people who are just stupid and rude.

It's strange that she was just coherent enough to know that she'd forget your name, thus the request for you to write it down. I do like how you handled it though

[lie-al]

I've had people...oops, I mean SC's, didn't mean to put down "people", an SC is not a person. I've had SC's DEMAND my full name. Now I'm on the phones, so all they get is what I tell them, and I tell them "No". They get huffy, and than DEMAND I transfer them to someone who will tell them my name. Again, "No". Amazing to hear when an SC realizes there is only so much they can do on a phone. Their brains implode and they hang up. Feel sorry for you having to deal with them in person.

[Anakah]

I thought about writing my name really really small just to mess with her head. What I wanted to do was right: This is the girl I was a complete bitch to at ___blank casino and maybe put my name but I am happy that for once in my life I got the satisfaction of saying bluntly: NO! Felt sooo good!

[Crossbow]

"You are very bad with customer service."

No, you're very good with customer service. Drunk-ass SC is very bad with getting what she wants when shit-faced. See the difference there?

Isn't it great when you can tell them "No" and mean it?

[depechemodefan]

Ugh, her money was between her boobs I bet they were all sweaty.

SC: You are very bad with customer service.

I did the customer stare thing and refused to talk anymore.

SC: Aren't you going to say anything?

I kept staring.

Yesterday I had that happen. The SC is reading the rules for getting a computer card. He is not looking at me, since he is reading, but the rules are on my desk:
SC: ....You need a photo id to get a card.
me: *not paying attention*
sc: you don't talk, do you?
me: You didn't ask a question. I see you were reading the rules and nothing you said needed my input.

[EricKei]

Hey, if you're an ass when you're drunk, you're an ass when you're sober too.

~ You were an asshole this mornin'...

You're an asshole tonight...

I got an ide--a, you been an asshole all your life...~

[South Texan]

...then proceeded to pull out her transaction out of her boobs. That's right, no bra apparently boobs are a purse for her.

Probably because she already knew no one would even want to put his/her hand in that location - and that people could see that any monetary compensation for trying to take whatever might be in there would not be worth the effort.