douchebag

[MoonCat]

Now out in your nearest bookstore - Fifty Shades of Entitlement.......

Damn, you beat me to it!

[OfficeSlug]

What is it about your job (and I loooooove your posts, btw) that makes people TELL you what YOU are GOING to do?

It's like a compulsion on their part!

[KatherineB]

Now out in your nearest bookstore - Fifty Shades of Entitlement.......

Marmalady, may I pleeeease use this for my sig?

Darn it, where's a begging smiley when you need one?!

[Skarredmind]

LOL @ BroSC

Totally agree with him though. Or I'd just sit there and not say anything until he hung up.

If a manager came back about it. Well... he yelled at me for talking several times, so I just stopped. I thought thats what he wanted?

[Marmalady]

Marmalady, may I pleeeease use this for my sig?

Darn it, where's a begging smiley when you need one?!

Feel free!

[KatherineB]

Feel free!

Woo hoo! Thanks!

[Jester]

Guest: shut your mouth when you're being talked to.......you're going to give me the $110 refundable and then you are going to ask my forgiveness for trying to rip me off.

No. No I'm not.

You've been given your options, A or B. There never was an option of "DX squared."

[XCashier]

Guest: you're ripping me off....ok you know what you're pissing me off so here is what is going to happen. First, you're going to beg me to book this room and you're going to offer me the $110 as a REFUNDABLE rate

"I'm going to beg you to yourself sideways with a rusty boat anchor."

Guest: dont transfer me to someone else because if you do, I will blow up.

"Ooh! Like that guy in Scanners?! I wanna see that! Please hold."

I agree with the others, "douchebag" is a good start but doesn't quite cover it. Stuck-up, egotistical, arrogant, narcissistic entitlement whore...we're getting closer to the mark.

[vloglady]

Dave, I swear you make up these stories ! (-:

[PepperElf]

What is it about your job (and I loooooove your posts, btw) that makes people TELL you what YOU are GOING to do?

It's like a compulsion on their part!

Some people just seem to think if they sound intimidating and order the employee around they'll get what they want.

I had a customer try that on my supervisor. He raised his voice and started saying "YOU WILL GIVE ME A COMPLETE DISCOUNT... bla bla bla". but to some ... this is how they think you get what you want.

[RealUnimportant]

Some people just seem to think if they sound intimidating and order the employee around they'll get what they want.

I had a customer try that on my supervisor. He raised his voice and started saying "YOU WILL GIVE ME A COMPLETE DISCOUNT... bla bla bla". but to some ... this is how they think you get what you want.

Indeed - case in point: http://notalwaysright.com/ill-temper...ctations/22252

[Merriweather]

Dave, did you have to bring your vacay rental customers with you?

He must have, and they still all sound like HAL in my head

[hotelnpa]

I've had similiar things like that happen to me.

Our online rates are cheaper for an advanced (2 weeks) purchase, but some people want that cheaper rate for a same day or same week reservation. They immediately see the cheaper rate and think it applies to every reservation.

Some proceed to cuss at me and basically imply that I am stupid and don't know how to do my job.

[Sapphire Silk]

I kept waiting for Dave to say the customer demanded a blow job on top of everything else.

[XCashier]

Indeed - case in point: http://notalwaysright.com/ill-temper...ctations/22252

Yikes! I hope the OP explained to Mommie Dearest that acting like a spoiled toddler in public only makes her look like a nasty bully and embarrassed the hell out of the OP.