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A title cannot reflect the stupidity described below

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  • A title cannot reflect the stupidity described below

    The phone rings...

    C1: Caller (at home)
    C2: Customer (in store)
    M: Me

    M: <company> <dept> how may I help you?
    C1: Yes, do you carry <item>
    M: yes we do and they are in stock.
    C1: Thank you.
    M: Bye.

    A minute later.

    M: <company> <dept> how may I help you?
    C1: Yes I called earlier about <item>
    M: Ok.
    C1: Where is it?
    M: In <dept>
    C1: and where is that.
    M: Where is our store?
    C1: No. I know where the store is. Where in the store.
    M: *it's a f*cking rectangle* Near <other dept>.
    C1: where is that?
    M: Near the front entrance, in the corner.
    C1: Ok. Thank you.

    A few minutes later.
    M: <company> <dept> how may I help you?
    C1: I called earlier about where you are.
    M: *CRAP* Yes.
    C1: She can't find it.
    M: Are you in the store?
    C1: No my daughter is.
    M: Ok.
    C1: .....
    M: So you are calling her on a cell phone?
    C1: Yes.
    M: Ok. Just tell her to find a employee and ask them to bring her to <dept>.
    C1: Ok. I will.

    A few minutes later.
    M: <company> <dept> how may I help you?
    C1: Yes. I called my daughter and she can't find a employee.
    M: Ok.
    C1: what do they look like.
    Me: We wear either <describes uniforms>
    C1: Ok. Bye.

    A few minutes later.
    M: <company> <dept> how may I help you?
    C1: She said she is near <items> *perfect, only one possible place*
    M: Ok. What is she wearing.
    C1: shirt with <sports logo> and hat with <other logo> and jeans.
    Me: Ok. I will bring her <item>.

    I grab a item and run over to location. Half way their I get a phone call. Guess who. They moved, now near other items, much more vague with a few possablaitues. This repeats two more times and I find the daughter, talking with some friends in perfect English.

    M: Were you looking for <item>
    C2: Yes. Thank you so much. It is really had to find thins in this store.
    M: well have a good day.

    Done. Right? No.

    On my way back MOD see me and asks about all the calls. I explain. They remark that they have never had that happen in 20+ years as a manager.

    A few minutes later.
    M: <company> <dept> how may I help you?
    C1: I called earlier about <item> and the person I spoke with was no help at all.
    M: let me put you in touch with SM.
    C1: Thank you.

    SM said they answered and C1 screamed at them about our awful service and hung up.
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