Tweet
Yes. The store IS expanding. That section of brand-new tile in the rear of the store is a pretty good indication, not to mention the fact that all of a sudden, it just seems a little more SPACIOUS in there than it has been for the last 30 years! I can't imagine why that is! 
Anyway, my store is in the process of expanding. Because the people in corporate who designed the new layout of the store CLEARLY haven't worked a single day of retail (actual box-cutting, stocking of shelves, physical labor, occasionally getting one's hands dirty, helping of customers), and instead base their sole reasoning for what goes where on complete randomness, the store is getting rearranged completely. Only two departments are remotely close to where they were before. We're in the process of setting up new shelves and taking off items from their old spots and taking them to their new spots, etc. And where SHOULD the pharmacy be? Near the FRONT of the store where it would be simple and convenient for the elderly, you say? Oh no no no, that goes in the REAR of the store. But anyways.
Needless to say, it's chaos, and after having stuff in the same place for years on end, it's a little frustrating having things in different places now.
Anyway, despite the new layout, it is NOT THAT COMPLEX. Take a little walk, open your eyes, and LOOK!!!!! it's not that bad. During your little walk, guess what? *gasp* You will probably find exactly what it is you're looking for!!!!! And oh wait, there's more! In the process, you will also get a sneak preview of the final layout, so you will know where OTHER things are in the future!! Amazing what a little effort accomplishes, instead of getting a deer-in-the-headlights look, holding your hands in the air and helplessly whimpering "Where's this? Now where's this? And where did they move this to?" and simply standing in one place, completely ignoring those checkers up front with nothing to do and snatching up the next OBVIOUSLY BUSY AND HELPING SOMEONE ELSE worker on the floor to take you by the hand and point you to each and every single individual item. If someone moved your refrigerator 20 feet to the left, what, would you open your eyes and LOOK for it or would you helplessly stand there with your hands in the air whimpering "B-b-b-b-but it's not theeeeeeeeere!! Whoa is me! Where is it? Wherever did it go? I just can't find it! Where oh where is it?" and starve to death? How the hell can so many people be so helplessly dependent on others and still manage to dress themselves in the morning? Or breathe?
They're called "legs." They help you do something called "walking." USE THEM. Even in a store I have never been in before, I can usually find what I need by USING MY LEGS AND WALKING and actually using a little effing common sense once in a while - I only drag an employee away from what they're doing AS A LAST RESORT. I don't stand there at the backroom doorway with an assorted group of 10 other, equally helpless people and swarm all over the first employee that walks out. I LOOK for what I want first.
Now I understand that this is going to be part of the territory - to a point. However, the sheer magnitude of how many people can be THAT helpless and lazy is just completely mind-boggling. EVERY customer expects you to hold their little hand and personally lead them to every single item in their entire list.
Anyway, my store is in the process of expanding. Because the people in corporate who designed the new layout of the store CLEARLY haven't worked a single day of retail (actual box-cutting, stocking of shelves, physical labor, occasionally getting one's hands dirty, helping of customers), and instead base their sole reasoning for what goes where on complete randomness, the store is getting rearranged completely. Only two departments are remotely close to where they were before. We're in the process of setting up new shelves and taking off items from their old spots and taking them to their new spots, etc. And where SHOULD the pharmacy be? Near the FRONT of the store where it would be simple and convenient for the elderly, you say? Oh no no no, that goes in the REAR of the store. But anyways.
Needless to say, it's chaos, and after having stuff in the same place for years on end, it's a little frustrating having things in different places now.
Anyway, despite the new layout, it is NOT THAT COMPLEX. Take a little walk, open your eyes, and LOOK!!!!! it's not that bad. During your little walk, guess what? *gasp* You will probably find exactly what it is you're looking for!!!!! And oh wait, there's more! In the process, you will also get a sneak preview of the final layout, so you will know where OTHER things are in the future!! Amazing what a little effort accomplishes, instead of getting a deer-in-the-headlights look, holding your hands in the air and helplessly whimpering "Where's this? Now where's this? And where did they move this to?" and simply standing in one place, completely ignoring those checkers up front with nothing to do and snatching up the next OBVIOUSLY BUSY AND HELPING SOMEONE ELSE worker on the floor to take you by the hand and point you to each and every single individual item. If someone moved your refrigerator 20 feet to the left, what, would you open your eyes and LOOK for it or would you helplessly stand there with your hands in the air whimpering "B-b-b-b-but it's not theeeeeeeeere!! Whoa is me! Where is it? Wherever did it go? I just can't find it! Where oh where is it?" and starve to death? How the hell can so many people be so helplessly dependent on others and still manage to dress themselves in the morning? Or breathe?
They're called "legs." They help you do something called "walking." USE THEM. Even in a store I have never been in before, I can usually find what I need by USING MY LEGS AND WALKING and actually using a little effing common sense once in a while - I only drag an employee away from what they're doing AS A LAST RESORT. I don't stand there at the backroom doorway with an assorted group of 10 other, equally helpless people and swarm all over the first employee that walks out. I LOOK for what I want first.
Now I understand that this is going to be part of the territory - to a point. However, the sheer magnitude of how many people can be THAT helpless and lazy is just completely mind-boggling. EVERY customer expects you to hold their little hand and personally lead them to every single item in their entire list.
Comment