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Pick a card, any card ...
Old 06-03-2020, 02:26 AM
Pixelated Pixelated is offline
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Join Date: Oct 2016
Location: Bookholm
Posts: 2,069
Default Pick a card, any card ...

A customer was coming through my line and I was more or less on autopilot ... and my autopilot wasn't functioning too well.

Customer: *holds up card* "MasterCard"

Me: "Oh, I'm sorry, sir, we don't take that."


Me: *brain reboots* "OMG, I'm so sorry, sir, it's AMERICAN EXPRESS that we don't take. Go ahead ..."

I told him management was going to HAVE to let us start bringing us coffee to our stations. He laughed, paid for his purchases, and went on his way.

Thank whatever gods there be for customers with a sense of humour ...
Customer service: More efficient than a Dementor's kiss
~ Mr Hero
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Old 06-03-2020, 02:51 AM
Kristev's Avatar
Kristev Kristev is offline
Tarot-carrying novelist.
Join Date: Dec 2009
Location: No longer on the streets and that's wonderful.
Posts: 3,855

What a tricky post. When someone talks of cards, I expect something quite different . . .

May you get your coffee.
Customers should always be served . . . to the nearest great white.
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