Because my old laptop was too old and too sluggish for my liking anymore, I went out and bought a new Hewlett-Packard laptop last night. It runs Windows 8.
Twice now I've shut down and restarted the computer, only to get a black screen with a moveable cursor after the login page. No desktop.
Screensaver works when I close the lid and I can enter my password again, but then it goes back to the black screen.
I really like this machine but am scared to shut it down or restart it. Any idea what's causing this and how to fix it?
Twice now I've shut down and restarted the computer, only to get a black screen with a moveable cursor after the login page. No desktop.
Screensaver works when I close the lid and I can enter my password again, but then it goes back to the black screen.
I really like this machine but am scared to shut it down or restart it. Any idea what's causing this and how to fix it?
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