My husband and I work for the same employer.
We both have to give out parking violations for customers who either 1) do not pay for their parking, 2) do not park in a designated parking spot, 3) take up 2 spots, and so on.
There have been times when the customer receiving the parking violation catches either one of us writing the violation, and they become angry regarding the fact that they are about to receive one.
The angry customer tries to argue the fact that they are not in the wrong.
What is a good way to deal with these customers without getting irritated, upset and so on?
We both have to give out parking violations for customers who either 1) do not pay for their parking, 2) do not park in a designated parking spot, 3) take up 2 spots, and so on.
There have been times when the customer receiving the parking violation catches either one of us writing the violation, and they become angry regarding the fact that they are about to receive one.
The angry customer tries to argue the fact that they are not in the wrong.
What is a good way to deal with these customers without getting irritated, upset and so on?
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