Is the Customer Always Right?

[taxguykarl]

Here's another take on cindy's post.

An excellent Prager U video.

[dendawg]

In the Prager video, the "Customer is Always Right" can't be invoked since the lady made clear at the end she wasn't buying anything, therefore she's not a customer.

[taxguykarl]

I think that was part of Mr. Prager's point, dendawg.

[Mr Hero]

I've always amended that phrase to include "within reason" Want an ingredient omitted from your food when you order? That's fine and the customer should be entitled to that. It's when the requests start to cost the company money that I have problems with.