bg: I work at a video Game Store. For those who don't know - there's this free-to-play game called Wizard 101 that kids play. You can buy cards to buy things in game. In my state, these cards are charged sales tax. Dunno why, but corporate is rather large and I'm sure they've hired lawyers to make sure they charge tax on what needs to have tax charged.
So, these two kids come in to buy said Wizard 101 card. They get a $10 card, pay $10.60 after tax, and leave.
I think nothing of it, as this is far from unusual.
Less than a minute later, this mother comes in foaming at the mouth about how its an outrage that we charge sales tax on these cards and wants to return it.
I tell her I have no control over charging sales tax, and go to return the card. (It wouldn't let me post void it, which was sad.) She's raging about how, all over the internet, everyone complains that my store charges sales tax on these cards and no one else does.
Our returns require a phone number, name, and address.
Queue angry mother raging over not giving out her address. I told her I could not process a return without an address, and she gave it. As she leaves she says she's going to Rite Aid where they don't charge sales tax.
....... What I want to know, is why she let the kids buy the card from us in the first place, when she herself told me "everyone" on the internet complains that we charge sales tax. This means she knows we charge sales tax. What'd she expect, me to not charge it because the kids came in to buy the darn thing? It doesn't work that way.
So, these two kids come in to buy said Wizard 101 card. They get a $10 card, pay $10.60 after tax, and leave.
I think nothing of it, as this is far from unusual.
Less than a minute later, this mother comes in foaming at the mouth about how its an outrage that we charge sales tax on these cards and wants to return it.
I tell her I have no control over charging sales tax, and go to return the card. (It wouldn't let me post void it, which was sad.) She's raging about how, all over the internet, everyone complains that my store charges sales tax on these cards and no one else does.
Our returns require a phone number, name, and address.
Queue angry mother raging over not giving out her address. I told her I could not process a return without an address, and she gave it. As she leaves she says she's going to Rite Aid where they don't charge sales tax.
....... What I want to know, is why she let the kids buy the card from us in the first place, when she herself told me "everyone" on the internet complains that we charge sales tax. This means she knows we charge sales tax. What'd she expect, me to not charge it because the kids came in to buy the darn thing? It doesn't work that way.
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