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And that is kick someone out of my restaurant. I'm only now, an hour plus later starting to recover, and no longer shaking.
A guy comes in and orders an order of fries and an order of broccoli cheese bites. He did seem a little stuck up when ordering, but, frankly I didn't give a damn about that.
The mega suck came in when I gave him his order. He started yelling and screaming about the portion size of the cheese bites. Phrases like "I should be ashamed of myself" were tossed around by him. Finally, I had enough (I also had another customer waiting to order), and I told him "I will give you your money back, and you will please leave, and never return". Amazingly the asshole left without anymore shouting, which shocked me.
When he left, I profusely apologized to the other customer, and told him "I've never had to do that in 20 years of doing this". He said "I would have kicked him out sooner."
Yeah, I'm going to happy hour after work, and there's a very good chance I won't be driving home from the bar.
A guy comes in and orders an order of fries and an order of broccoli cheese bites. He did seem a little stuck up when ordering, but, frankly I didn't give a damn about that.
The mega suck came in when I gave him his order. He started yelling and screaming about the portion size of the cheese bites. Phrases like "I should be ashamed of myself" were tossed around by him. Finally, I had enough (I also had another customer waiting to order), and I told him "I will give you your money back, and you will please leave, and never return". Amazingly the asshole left without anymore shouting, which shocked me.
When he left, I profusely apologized to the other customer, and told him "I've never had to do that in 20 years of doing this". He said "I would have kicked him out sooner."
Yeah, I'm going to happy hour after work, and there's a very good chance I won't be driving home from the bar.
bullies. Get their jollies off of belittling and screaming at people whom they think are not allowed to fight back, and if management kowtows to them and gives them goodies, all the better! 
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