We seem to be getting hit with stupid.
This happened right before I clocked in for my shift.
Other closing driver gets a order to a Bi-polar house meaning if the female pays you get tipped well. IF the male pays he is a REAL dick. Lately the female has been ordering and the male has been paying. This particular order is $43.66 (THIS IS important)
The driver proceeds to attempt to delivery the order. The male apparently pulls out a semi-large wad of $100 bills (driver said there must have been 15 or 20) and hands the driver a $100 bill to pay for the order.
The driver, following proper security and safety procedures, informs the customer that he does not have enough change for the $100 bill and he only has $20 on him. (I taught these drivers well and really hammered home the need for safety and security).
As usual the customer get pissy and starts to bitch and moan. The driver also informs the customer that they are NOT allowed to go get change for the large bill.
Customer continues to piss and moan but the driver holds firm. At this point the situation is at an impass. The customer lets the driver leave and he proceeds back to the store. Since he did not have his cell phone on him at the time he could not inform the store/MOD of the situation right after he left.
By the time the driver arrives back at the store, the customer has already called and bitched and moaned.
NOW comes the REALLY stupid part
The customer "claims" they tried to pay with a $50 bill not a $100 bill (yeah customers tell the truth????) and proceeded to DEAMND a STEEP discount cause they "had to go and get change on their own".
The MOD (who we all know has their hands tied by corp. who just love to give away free stuff at our expense) gives the customer a whopping 50% discount to bring the total down to $21.95. SO the driver has to turn around and deliver again to get a 5 cent tip.
This happened right before I clocked in for my shift.
Other closing driver gets a order to a Bi-polar house meaning if the female pays you get tipped well. IF the male pays he is a REAL dick. Lately the female has been ordering and the male has been paying. This particular order is $43.66 (THIS IS important)
The driver proceeds to attempt to delivery the order. The male apparently pulls out a semi-large wad of $100 bills (driver said there must have been 15 or 20) and hands the driver a $100 bill to pay for the order.
The driver, following proper security and safety procedures, informs the customer that he does not have enough change for the $100 bill and he only has $20 on him. (I taught these drivers well and really hammered home the need for safety and security).
As usual the customer get pissy and starts to bitch and moan. The driver also informs the customer that they are NOT allowed to go get change for the large bill.
Customer continues to piss and moan but the driver holds firm. At this point the situation is at an impass. The customer lets the driver leave and he proceeds back to the store. Since he did not have his cell phone on him at the time he could not inform the store/MOD of the situation right after he left.
By the time the driver arrives back at the store, the customer has already called and bitched and moaned.
NOW comes the REALLY stupid part
The customer "claims" they tried to pay with a $50 bill not a $100 bill (yeah customers tell the truth????) and proceeded to DEAMND a STEEP discount cause they "had to go and get change on their own".
The MOD (who we all know has their hands tied by corp. who just love to give away free stuff at our expense) gives the customer a whopping 50% discount to bring the total down to $21.95. SO the driver has to turn around and deliver again to get a 5 cent tip.
Comment