My version of being an SC

[Sheldonrs]

I ordered a kitchen island on e-bay last week. When it arrived, I found that part of the was missing. One item, consisting of 32 screws.
Here is how the e-mails went:
----------------------------------------------------------------------------
Hello,

I received the island yesterday. It looks good but the 32 screws (Part Q from the instructions) are missing. These are the screws that connect the hinges to the unit.
Can you send those to me?
Thanks.

Sheldon Siegel

- sheldonrs
------------------------------------------------------------------------------

Dear sheldonrs,

Thank you for contacting us. I am sorry to hear that your item arrived with missing parts. I would be happy to send you out the replacement parts as requested.
Generally our parts department will fill orders within 5 business days, however there have been occasions when they have had to wait for parts to arrive to fill requests. If this occurs, I will let you know.
Thank you for your understanding and patience, and for giving us the opportunity to correct this for you.

Sincerely,

M******
------------------------------------------------------------------------------------

Thank you, M******. No problem. It's a kitchen island, not a heart & lung machine. :-)
And besides, I'd feel silly complaining about NOT getting screwed! LOL
Thanks and looking forward to receiving them.

Sincerely,

Sheldon

- sheldonrs
-------------------------------------------------------------------------------------

Dear sheldonrs,

Oh my goodness, This was the best message all day. =) Thank you for the humor. Please contact me back if there is anything else I can do for you. Have a great day.

Sincerely,

M******

[Mr Hero]

Glad I wasn't drinking anything when I read the 2nd email you sent.

[DGoddessChardonnay]

Damn Sheldon . . . if only all customers shared your sense of humor.

You can email me and make my day anytime.

[wagegoth]

Glad I wasn't drinking anything when I read the 2nd email you sent.

You've learned well.