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What did I do to deserve this?

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  • What did I do to deserve this?

    Supervisor is on vacation for the rest of the week, but trucks don't stop coming because she's gone...

    Found out that the truck would be about 1150 cartons Monday so I was looking forward to an easy day today. Ha ha ha ha ha.

    First, there were two manifests for this truck. Sometimes, for reasons such as the DC is staffed by brain-dead drunks, they'll close a manifest with the truck half loaded, and fill out the rest under a different manifest. The second manifest was for 650 cartons. So our 1150-piece easy truck turned into an 1800-piece monster.

    And one of the truck guys called in sick last night. Had his wisdom teeth taken out and was zonked out on happy pills. So I'm not sure I can count on him showing up tomorrow when I work 11:30 to 8 unloading another truck.

    And another truck person forgot he was working and showed up two hours late. I don't know if he made up his missed time or not. Result: trailer was half full of bulk and furniture needing to be put away.

    Plus about half the truck was halloween and Christmas chotchkies. Have I told you I really really really really really really fucking hate Christmas chotchkie trucks? Especially the ornaments. Teeny tiny eentsy-weentsy little boxes of Christmas ornaments. And the DC doesn't have the brains or the consideration or the blood in their alcohol stream to consolidate the little boxes into repack totes or several little boxes, or the red-and-green-striped tote boxes they used to use for ornaments that we flattened and sent back when emptied. So that means all the little ornament boxes have to be taken off the truck by hand, and sent bouncing down the conveyor belt because they don't roll decent, and waiting an eternity for the other unloaders to get them off the belt because it hasn't yet dawned on them that it is humanly possible to take more than one box off the belt before making the trip over to the pallet. Seriously, I hate unloading Christmas shit with the fury of a million billion blazing suns.

    And there were three shittily-stacked pallets of Christmas and three more of Halloween. Those just got shoved in the bulk area, which is very much against procedure and will delay the Halloween stuff from getting to the floor, but putting the stuff there was the store manager's call. He put a bigger priority on getting the trailer emptied.

    So that means sometime we have to go back through all those pallets and locate everything on them on shelves when we have time. Which we won't, because supervisor left us a big list of other projects she wants us to do, and I doubt we'll gt those done either. So when she gets back to work on Sunday or Monday I'll get to see her flip out and accuse us of slacking off, because "shit happens" is not an acceptable excuse to her.

    Yay. Not.
    Knowledge is power. Power corrupts. Study hard. Be evil.

    "I never said I wasn't a horrible person."--Me, almost daily

  • #2
    And again today--the guy who was supposed to help me on stocking did a NCNS. We found out later he had to take his brother to the emergency room. Evidently he called the store to let them know later in the morning--we first heard about it from the store manager.

    Tons of Christmas and Halloween chotchkies AGAIN. Because Halloween falls on a Saturday this year, corporate is thinking sales will increase on fall decor and halloween dress-up/costumes/decorative shit, so they've increased the assortment of that stuff we're going to have. Meanwhile early-set Christmas stuff is coming in like gangbusters. Remember when I said the corporate newsrag said Christmas stuff wouldn't be out until November? That was a damn lie.

    Seasonal backstock is an absolute clusterfuck. Stuff is just being stuffed in wherever it will fit. They cannot begin setting the rest of Halloween soon enough.

    Miraculously, we finished on time today. The only project on the supervisor's list we have to get done is purging out school supplies and I should be able to take care of that this weekend.
    Knowledge is power. Power corrupts. Study hard. Be evil.

    "I never said I wasn't a horrible person."--Me, almost daily

    Comment


    • #3
      Holy crap! Christmas ALREADY?! School has just started here in my town for the kiddies.

      Irv, I'm sorry that she won't accept the shit happens explanation. It also sucks that your coworkers didn't really show. The wisdom tooth guy could have scheduled for a day off or something. As for the ER guy, they really let him just get away with that?! I mean, I know it's your friend, but a nice call beforehand would have been nice.

      Oh wait. This is your store we are talking about. Nevermind. Silly McGoddess.
      "Kill the fat guy first?! That's racist!" - my friend Ironside at a Belegarth practice after being "killed" first.

      I belly dance with tall Goblins!

      Comment


      • #4
        And again today. Somebody please kill me. I do not wish to go on living. This has literally been the week from Hades.

        Came in today to start work at 11 and was greeted by the planogram lady telling me "Thank goodness you're here!" This is one of my least favorite things to hear at the beginning of my shift. It either means we've been busy as hell and I will be too, or there's some big SNAFU I'm needed to fix.

        The latter turned out to be true. Last night the floor people couldn't be arsed to put away returns, for one thing. Nobody came to collect them from the service desk, so they just put them in carts and pushed them out to the floor. They did this at about 1:30 yesterday afternoon, and they were still there at 5 this morning. Nothing tells the customer "we care" like a bunch of abandoned shopping carts filled with random junk here, there and everywhere. From what I hear, the floor people basically fucked around all night.

        Oh, and they left a metric fuckton of autopull from last night. Nobody bothered to pull anything until the end of the night, when somebody checked the scanner and found about 100 SKUs of sale merchandise that the system automatically downloaded. So they threw all the stuff into two shopping carts and a big domestics bin that ended up piled well over the top with merchandise from just about every department in the store. Filling this crap would've taken just about all day, so I waited for the next floor person to come in at 12:30 (it turned out he was one of the guys responsible for that mess), and told him to get cracking on filling that stuff. He still hadn't finished when I left.

        And not all the end-of-day pulls were done when I came in. There were about 40 SKUs needing to be pulled and filled yet, so I did that right after punching in.

        One more thing--the guy we assigned to filling and backstocking the paper products and detergent off the truck didn't finish that, despite having almost 6 hours to do so and not having many carryouts to sidetrack. He's yet another useless one. So I had to clean all that crap up too.

        When talking with planogram lady about all the stuff I had to get done over the weekend, I mentioned I had to get school supplies purged sometime. She told me "Numbknockers was supposed to be doing that." She never touched a damn thing up there. Numbknockers not doing anything productive--gee there's a surprise.

        I did manage to get to school supplies today, and I did get it purged except for one section of notebooks. I might be lucky to get to it. There were 65 SKUs in autopull needing to be pulled when I left, and they'll keep piling up through the night, so I'll walk in to another heaping pile of stuff needing to be put away. I have to begin the day by helping set ad from 5 to 8 or so, then finish autopull and then finish school supplies with the time I have left over, or else write a sniveling note to my supervisor explaining why school supplies isn't done and hoping she understands.

        Oh, and then I got bombarded with three carryouts at a time and asked one of the floor people to help me out. He just snarled "I have my own stuff to do," turned on his heel, and walked away. It's so nice to know I can always find a helping hand when I need one.

        TL;DR version: Nobody did anything last night, or even today. Again. As usual.

        Once again I ask: What did I do to deserve all this? I can't recall kidnapping, raping and mutilating any nuns, or anything like that.
        Knowledge is power. Power corrupts. Study hard. Be evil.

        "I never said I wasn't a horrible person."--Me, almost daily

        Comment


        • #5
          There seems to be an upswing of laziness at your store.

          That is astronomical.
          "Kill the fat guy first?! That's racist!" - my friend Ironside at a Belegarth practice after being "killed" first.

          I belly dance with tall Goblins!

          Comment


          • #6
            This might be because my manager, the one who's most competent, is out sick.

            With what, I don't know. It is serious enough that there's a get-well card in the breakroom for everybody to sign that will be taken to her Monday.
            Knowledge is power. Power corrupts. Study hard. Be evil.

            "I never said I wasn't a horrible person."--Me, almost daily

            Comment


            • #7
              Wow, just...

              Monday we got one carton of candy corn.

              Wednesday we got one pallet full of random seasonal Halloween things. Also some Halloween shirts for RTW, and BGI. That's it.

              BTS and BTC is still going strong around here. It hasn't even gone 30%.

              I have to admit when I open a case of snowboots for the first time in August I get a little excited.

              We get our trucks in at 4 am 3 times a week, and they are supposed to be done at 8 am. But we tend to finish around 10. We get these massive 2400 piece trucks. But the crew consists of more than a dozen people plus extra help from other crews.

              Comment


              • #8
                Quoth Can I Help Your A$$? View Post

                BTS and BTC is still going strong around here. It hasn't even gone 30%.
                Our BTS stuff goes on clearance Monday, or at least that's what the scanner says. We've already begun condensing things down.

                The public school kids go back to school September 1. Private school kids probably start sometime this week, if they haven't already.
                Knowledge is power. Power corrupts. Study hard. Be evil.

                "I never said I wasn't a horrible person."--Me, almost daily

                Comment


                • #9
                  Sucktacular Sunday suckassery

                  Didn't walk in to too much autopull left behind from last night. Instead I got a shitload of expired sale signs that weren't taken down when they were supposed to be.

                  Had to start out helping set ad. Didn't finish this and take my first break until close to 9. This is because Numbknockers took fucking forever to get housewares signed, because she was bib-tagging her endstands as she went along instead of waiting until all the sale signs were put up first. In the time it took her to finish, I had all the signs for HBA, pharmacy, school and office, grocery, household supplies, pet supplies, and seasonal put up. That's at least half of hardlines, and I still wound up helping Numbknockers finish her ad.

                  The rest of the day was fairly uneventful and I finished up purging school supplies as I was asked. However, I came to find out a couple of my co-workers have found a trick to avoid filling their autopulls. They take the merchandise they pulled out of the back up front to the service desk, and dump it in the return bins for the appropriate departments. They especially do this with softlines, but they've also done it with hardlines items a couple times. C'mon guys, if you can't find where stuff is in hardlines, at least find somebody working in there and ask them where it goes! Or maybe they'll even be nice and put it away for you!

                  This has been told to the customer service manager, who was the only true manager working today. Bet she does nothing about it because she's too busy trying to catch people leaving work early. Not that this isn't a problem among some people--one of the same floor people I had trouble with yesterday came in 10 minutes late yesterday and left 10 minutes early--but it seems she's focusing on this to the exclusion of everything else.
                  Knowledge is power. Power corrupts. Study hard. Be evil.

                  "I never said I wasn't a horrible person."--Me, almost daily

                  Comment


                  • #10
                    Softlines? Hardlines? que'?

                    Please to be explaining ^_^
                    "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                    "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                    "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                    "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                    "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                    "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                    Acts of Gord – Read it, Learn it, Love it!
                    "Our psychic powers only work if the customer has a mind to read." - me

                    Comment


                    • #11
                      Softlines=clothing
                      Hardlines=everything that isn't clothing

                      That's pretty much it in a nutshell.
                      Knowledge is power. Power corrupts. Study hard. Be evil.

                      "I never said I wasn't a horrible person."--Me, almost daily

                      Comment


                      • #12
                        Quoth Irving Patrick Freleigh View Post
                        That's pretty much it in a nutshell.
                        Come now, IPF, how are the cursetomers gonna buy anything if it's all squished into a nutshell? ^_^ They'd get all wrinkled...

                        And have you ever tried to fit an entire dresser into one of those tiny little things? Serious PITA, but I find that a wood chipper and flamethrower will go a long way to solving THAT little problem ...
                        "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                        "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                        "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                        "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                        "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                        "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                        Acts of Gord – Read it, Learn it, Love it!
                        "Our psychic powers only work if the customer has a mind to read." - me

                        Comment


                        • #13
                          [QUOTE= As for the ER guy, they really let him just get away with that?! I mean, I know it's your friend, but a nice call beforehand would have been nice.

                          [/QUOTE]


                          Well, I know it's not too likely, but it is possible the guy was rushing his brother to the ER for a real emergency (heart attack, major accident, etc) rather than just something he didn't want to go into his regular doctor for. I know if I were rushing a loved one to the ER because of a true emergency, the last thing on my mind would be calling work first.

                          Merriweather

                          Madness takes it's toll....
                          Please have exact change ready.

                          Comment


                          • #14
                            Came in yesterday at 11:30 to find close to 100 SKUs of end-of-day autopulls needing to be pulled yet. That's supposed to be done well before then.

                            It turned out the guy scheduled to do them switched shifts with somebody who's never done autopull before in his life, and doesn't know where stuff is in the backroom. Thus he was spending his 5-hour shift going hither, thither and yon pulling stuff and then filling it, instead of pulling everything first and then filling it.

                            O RLY? When did it become okay to swap shifts with somebody who doesn't even know the job they're going to be doing? This would be like a cashier having me take their shift even though I'm not register-trained. Planogram specialist, who's been functioning as a temporary manager while GM manager is out recovering from surgery brought this up to Moon Unit, the customer service manager, and Moon Unit said "What's the difference? He'll do fine!"

                            Of course he didn't, and he couldn't be expected to, so I had to spend over an hour pulling and filling all that stuff.

                            Next, as I was preparing to move stuff around in the backroom in the backroom to prepare for the truck, I got a call from planogram specialist. Next week we're running a baby sale, there's a new crib that just came in, it was supposed to be built last week but nobody got the message to the guy who builds furniture before he took over a week of vacation, the crib is pictured in the ad and it needs to be built OMG NOW.

                            See, this is what happens all the time. Things get put off until they become a big fucking crisis, and then everybody panics and somebody, usually I, has to go fix it. But I rose to the challenge and had the crib put together in about an hour.

                            And then, I called the receiving clerk to get the manifest for the truck, and was told it wasn't in the system even as the truck was banging against the overhead door. This is another thing that cheese me off--for some reason truck manifests are being considered a tightly-guarded secret and aren't being downloaded to the store until literally the last minute, so we can't see what's coming and plan for it. I didn't get the manifest until after we had started the truck.
                            Knowledge is power. Power corrupts. Study hard. Be evil.

                            "I never said I wasn't a horrible person."--Me, almost daily

                            Comment


                            • #15
                              Irv, you seem to be the only thing holding that store back from complete and utter chaos.

                              I have an idea to help you illustrate your worth to the company.

                              1) Take three of four straight days off if you can, tell the bosses you want to go out of town for a few days or whatever.

                              2) Wait for the place to go to pot in the mean time.

                              3) Return from your "vacation", much to the delight of management and demand a raise.

                              Yeah we know it wouldn't work, but it's fun to dream.
                              "If we refund your money, give you a free replacement and shoot the manager, then will you be happy?" - sign seen in a restaurant

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