The other day, a customer slid his card through the machine and it wouldn't read (this machine seems to not read cards quite a bit). Eventually, I stepped in and blew into the area that the card slides through (this tricks works quite a bit but is probably rarely known). Since that didn't work this time, I used a plastic bag (the known trick). The customer wanted me to put the card in manually and I let him know that I wasn't allowed since the numbers weren't raised. He told me that it was done for him before. A supervisor came over and mentioned the same thing I did and that the manual machine wouldn't imprint the card.
The supervisor found out that someone had done what the customer had said and mentioned that the employee would probably be suspended. The customer ended up using a different card to pay which ended up working.
The supervisor found out that someone had done what the customer had said and mentioned that the employee would probably be suspended. The customer ended up using a different card to pay which ended up working.
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