The 10 rules for tech support.....

[Jay 2K Winger]

Quoth rose_metal_nz

Rule #12 - Murphy's rules are always absolute All hail Saint Murphy, patron of our industry!

Or, as I like to put it, "Technology works great, right up to the point when it doesn't."

Quoth rose_metal_nz

Rule #13 - sometimes a blood sacrifice is involved (hardware techs know what I'm talking about)

KALI MA! KALI MA!

[EricKei]

Quoth sld72382

After a mainboard is replaced, Windows tends to freak out and make certain hardware like sound etc non-functional until you.... format and reload

Well, there IS an easy fix for this one that eliminates the need to reformat after a major hardware change...If they're running Windows 9x

Just reset the hardware enumerator (delete rename the folder called "enu" buried somewhere inside c:\windows) and reboot. 9x will then go thru the "found new hardware" process all over again as if you had formatted and reinstalled

[rose_metal_nz]

Quoth Jay 2K Winger

Or, as I like to put it, "Technology works great, right up to the point when it doesn't."

AH! Lubs u Jay!!! That's my line whenever someone says "This was just working yesterday/last week/this morning/etc!!!"
Me: "Well, generally things work, up until the point where they DON'T"