*hugs* cookie. I would have gone OTT on their asses, chucked them out and withheld their payment until I got a full apology.
In the spirit of telling funny things of funerals: I wasn't at my step-fathers funeral (too ill
) but due to the torrential rain (and the fact the ground is clay in that area) the cemetery the grave tried to collapse several times whilst they were digging it so the burial was delayed quite a while whilst they got it stable. Then everyone was told to only step where they saw the officials step... so there was a practically a slow mo conga-line through the graveyard to the grave site!