I used to work at a pet supply store when I lived up in Wisconsin. Even though I don't work there anymore, my family still buys a lot of products from them, including food for their cat.
So last week, my dad goes to the pet store to get some supplies, including cat food. He decided to get a big bag of food so they wouldn't run out as quickly. It looked a little bigger than he remembered seeing in the past, but didn't think much of it.
When my mom opened the food that evening, she noticed right away that the kibble looked a little different. It was different shaped, and larger than the cat food they'd gotten in the past. She looked at the label and realized my dad had gotten some "Adult Lite" food rather than the standard "Adult" food, which is what they had been feeding the cat. My mom tried giving the cat some anyway, but he wouldn't have it. Even when she mixed it in with a little bit of his leftover old food, the cat would just pick out the old food and leave the new Lite food in the bowl.
Well, I told her to try taking it back. When I worked there, they would almost always take items back, no questions asked, as long as it was within a certain timeframe (90 days, maybe? I forget.) Even if it's food or treats that have been opened, they take it back. So my dad took the food back today, hoping he could exchange it for the regular Adult food. He took it up to a register and explained to the cashier that he'd accidentally gotten the wrong food for his cat, and the cat won't eat it, and could he possibly exchange it for the right food?
The cashier looked at the bag my dad brought in, smiled, and said, "No wonder your cat won't eat it. This is dog food."
(and yes, they were able to exchange it for Adult Cat Food without a problem. )
So last week, my dad goes to the pet store to get some supplies, including cat food. He decided to get a big bag of food so they wouldn't run out as quickly. It looked a little bigger than he remembered seeing in the past, but didn't think much of it.
When my mom opened the food that evening, she noticed right away that the kibble looked a little different. It was different shaped, and larger than the cat food they'd gotten in the past. She looked at the label and realized my dad had gotten some "Adult Lite" food rather than the standard "Adult" food, which is what they had been feeding the cat. My mom tried giving the cat some anyway, but he wouldn't have it. Even when she mixed it in with a little bit of his leftover old food, the cat would just pick out the old food and leave the new Lite food in the bowl.
Well, I told her to try taking it back. When I worked there, they would almost always take items back, no questions asked, as long as it was within a certain timeframe (90 days, maybe? I forget.) Even if it's food or treats that have been opened, they take it back. So my dad took the food back today, hoping he could exchange it for the regular Adult food. He took it up to a register and explained to the cashier that he'd accidentally gotten the wrong food for his cat, and the cat won't eat it, and could he possibly exchange it for the right food?
The cashier looked at the bag my dad brought in, smiled, and said, "No wonder your cat won't eat it. This is dog food."
(and yes, they were able to exchange it for Adult Cat Food without a problem. )
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