when will it end.
As mentioned before the pony feed place in our yard closed months ago. Yesterday I took a call from a call from a grumpy old man wanting to buy hay. I politely informed him that we do not sell hay, never have and that he had the wrong business and the one he did want had now closed. End of the matter you'd think.
Today he turns up at my shop. Key protaganists are
Me - me (owner)
Grumpy old Man - GOM
Emma - 21 year old employee/co worker/manager/friend
me- Good morning sir, how can I help
GOM - did I speak to you yesterday?
Me- more than likely. I am here 7 days a week
GOM - well I'm going to make a complaint about you. I want to speak to the manager! You lied to me about the hay.
Me - Sir, as I told you.....
GOM - Shut up girl and get me the Manager!
Toddle of to the magical 'backroom' inform Ems of the background and she agrees to go out and humour the guy.
Emma - I understand your have a problem sir
GOM - That girl lied and said you don't sell hay. I've been looking around in that shed out the back and there is a huge stack of it.
Emma - that is not our hay. It belongs to the lady who rents the paddock behind us. That shed is actually private property and you should be in there anyway.
GOM - I don't care. She lied to me!!!! (angry fist shaking) I want you to deal with her (pointing to me) and sell me some hay seeing she won't
Emma - As I said it is not our hay, I can't sell it to you. That would be stealing
GOM - well I want her fired!!! (meaning me) I will be calling the owner of this company and letting him know. (more mind less ranting ......)
Me - (watching from the sidelines stifling my laughter) well let me know how you get on with that. I own this company. Emma is my employee and you have been trespassing on private property. Now get out of my shop before I lose it with you.
GOM -well i'm just going to take some then
Me - you do that. The lady it belongs to is married to the Head Detective of the local police and we have your cars number plate.
GOM -I'm going to....
Me - I don't care. Get out. Now.
As mentioned before the pony feed place in our yard closed months ago. Yesterday I took a call from a call from a grumpy old man wanting to buy hay. I politely informed him that we do not sell hay, never have and that he had the wrong business and the one he did want had now closed. End of the matter you'd think.
Today he turns up at my shop. Key protaganists are
Me - me (owner)
Grumpy old Man - GOM
Emma - 21 year old employee/co worker/manager/friend
me- Good morning sir, how can I help
GOM - did I speak to you yesterday?
Me- more than likely. I am here 7 days a week
GOM - well I'm going to make a complaint about you. I want to speak to the manager! You lied to me about the hay.
Me - Sir, as I told you.....
GOM - Shut up girl and get me the Manager!
Toddle of to the magical 'backroom' inform Ems of the background and she agrees to go out and humour the guy.
Emma - I understand your have a problem sir
GOM - That girl lied and said you don't sell hay. I've been looking around in that shed out the back and there is a huge stack of it.
Emma - that is not our hay. It belongs to the lady who rents the paddock behind us. That shed is actually private property and you should be in there anyway.
GOM - I don't care. She lied to me!!!! (angry fist shaking) I want you to deal with her (pointing to me) and sell me some hay seeing she won't
Emma - As I said it is not our hay, I can't sell it to you. That would be stealing
GOM - well I want her fired!!! (meaning me) I will be calling the owner of this company and letting him know. (more mind less ranting ......)
Me - (watching from the sidelines stifling my laughter) well let me know how you get on with that. I own this company. Emma is my employee and you have been trespassing on private property. Now get out of my shop before I lose it with you.
GOM -well i'm just going to take some then
Me - you do that. The lady it belongs to is married to the Head Detective of the local police and we have your cars number plate.
GOM -I'm going to....
Me - I don't care. Get out. Now.
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