Coffee Woes

[depechemodefan]

God this brings to mind a movie theater story...

Lady
PTS - Pre-teenage son

This lady, a friend of my mother's, goes into the movies, buys herself a popcorn and a large soda. She goes into the theater, and goes to a seat. In the row behind her are a man and his pre-teenage sons. She goes to her seat, puts down her popcorn, and sets her soda down in the cupholder. She stands up straight to remove her jacket, and as she's putting her jacket down, she sees SOMEONE PUT HER SODA BACK IN THE CUPHOLDER.

Lady: *turns around* Did you just take a drink of my soda?
PTS: Yeah.
Lady: Well, why don't you have the whole thing?

And she upends the soda onto his lap. She grabs her jacket, the empty cup, and her popcorn, and marches back out into the lobby. She goes over to the manager and tells him what had happened, and gets reimbursed for her popcorn and soda, and goes back into the theater, sitting somewhere else.

And PTS sits there in his soda-drenched clothes before he and his family get up and go out to the lobby, where they try to complain to the manager, who shuts them down and just kicks them out instead.

Ok, that lady was awesome. And WTF? Why grab someone elses drink? And the kids father not say anything. And they went to complain? Granted, pouring a drink on someone might be considered assult, but still, the boy deserved it.

Quoth elysia
My drink comes up. The Starbucks worker calls out what kind of a drink it is, instead of my name.

SC's friend: (to SC) "Is that your drink?"
SC: "I don't think so but it looks good. I'll take it."
She grabs a straw and starts sucking down my drink.
Me: "Um. I think that was my drink."
SC: **pulls the straw out of her mouth and looks confused**
Me: "See, thats my name there on the side of the cup."
SC: "Well they didn't call your name. They should have called your name."

Me: "Then why the hell would you put this drink in your mouth?"
SC: "It looked good."
SCs friend: (to me) "You know you're very rude."

They had to remake my drink. Which for the record, could in no way be mistaken for an iced green tea. What the hell?

Ok, this will make me sound like a non-pc person, but I think that woman came from one of those special homes that only let people out on outings with supervision, since they are clueless. OH, and the SC says, "Well they didn't call your name. They should have called your name." Bet if they did call the OP's name, the SC would say, "Oh, I don't see her, I'll take it."

[XCashier]

The audacity of some people! First, they steal your drink, then when you call them on it, they have the nerve to call you rude! Hi, I'm the kettle, you must be the pot.

And those idiot boys in the movie theater and custard stand? Who the sam hill taught them that it was perfectly acceptable to take refreshment that someone else paid for?! I don't think there are enough fish in the ocean to give those morons what they deserve!

[BaristaTrav]

Yes, the SC in your 1st story was indeed, a complete idiot. Because even at my former employer, Snuffbucks, if you only order a "macchiato" without specifying caramel, vanilla, or whatever.. guess what you're gonna get? The same exact drink that bitch got.

As for the imbecile who took your drink, that seemed to happen at least 5 times a day at my store, always because someone waiting for their drink was just completely oblivious to the other 10/20/however many people were also waiting for a drink.

[SpyOne]

SCs friend: (to me) "You know you're very rude."

"I'm rude?"

I'd like to think that I would have insisted that SC pay for my replacement drink, since it wasn't Starbuck's fault I didn't get mine.

[Buglady]

Hm. I think I must be getting old. Because my first reaction to this sort of thing now is to look at the offender and calmly ask why they thought it was OK to do that. The Teacher Voice works even at low volume, it turns out. Or maybe that is my Psychologist Voice starting to develop.

I used to get mad, but that only seems to make the idiots defensive, and then they roll out all kinds of justifications in their own minds and they shut out any possible hint that they should change their behaviour. By staying calm and simply asking them in a non-judgemental tine, they figure out pretty quick that they've done something wrong even by their own standards (usually) and they can then change the behaviour without being so emotionally invested in it.

Rational-Emotive Behavioural Therapy is my friend