Yeah, so I went back there today, we usually try to send the same supervisor to a job through completion because they know what is up there and to avoid possibly missing special instructions or something. Homeowner/DIYContractor let us in, apologized (again) for nailing me, and went and hid in the basement for much of the day. He also offered to go for a coffee run for us, but I explained that I had to use the washroom anyways and he sent me with 20$ when we went, in order to buy coffee and donuts for all. I suspect he somehow knew I wasn't pleased yesterday, I am really not sure how he got that? We will probably be done there Monday so hopefully that will be the last of him.
In answer to some of your questions, yes I do have my tetanus up to date - rarely does a year go by when I don't need stitches for something. I brought the guys 'sorry I was such a crank' cupcakes today, and bought a 26 of CC on the way home tonight for the guy who saved my bacon yesterday because .... well because he has terrible taste, and also I told him I was very grateful.
I don't have the power to fire a customer, although I don't think any supervisor has called the boss wanting to pull out and the boss said no. The only reasons we usually will though is because the customer has threatened not to pay, we are fighting with someone (usually another trade due to horrible scheduling) and it's getting ugly enough we think we should leave or because someone (usually the customer) is making it impossible for us to work. This wasn't impossible, just a huge pain in the ass/arm.
As for the hoverers, in most retros the homeowner is there. A lot of them stay out of the way, great. Some will hang out in the next room and keep an eye, doing something on their computer or watching tv or something, good enough. Some hang right around, watch you while you work, say nothing, just follow you around and stare. It's a little unnerving, but it's acceptable (pro tip, if you are doing this I will make sure you finish the day at least as dirty as I do, and no you won't know I am doing it on purpose). Most people want to know what we are doing, how it's done, why. If you ask I will explain it to you, why it's done certain ways, what to look for in a quality job, but 1/2 - 3/4 of an hour is about my limit. If you are still asking questions after I've spent that amount of time, you are pissing me off, just google it already, or apply for a job if you need to know that badly. If you are just randomly chattering at me, go make a friend or buy a dog or something, please!
In answer to some of your questions, yes I do have my tetanus up to date - rarely does a year go by when I don't need stitches for something. I brought the guys 'sorry I was such a crank' cupcakes today, and bought a 26 of CC on the way home tonight for the guy who saved my bacon yesterday because .... well because he has terrible taste, and also I told him I was very grateful.
I don't have the power to fire a customer, although I don't think any supervisor has called the boss wanting to pull out and the boss said no. The only reasons we usually will though is because the customer has threatened not to pay, we are fighting with someone (usually another trade due to horrible scheduling) and it's getting ugly enough we think we should leave or because someone (usually the customer) is making it impossible for us to work. This wasn't impossible, just a huge pain in the ass/arm.
As for the hoverers, in most retros the homeowner is there. A lot of them stay out of the way, great. Some will hang out in the next room and keep an eye, doing something on their computer or watching tv or something, good enough. Some hang right around, watch you while you work, say nothing, just follow you around and stare. It's a little unnerving, but it's acceptable (pro tip, if you are doing this I will make sure you finish the day at least as dirty as I do, and no you won't know I am doing it on purpose). Most people want to know what we are doing, how it's done, why. If you ask I will explain it to you, why it's done certain ways, what to look for in a quality job, but 1/2 - 3/4 of an hour is about my limit. If you are still asking questions after I've spent that amount of time, you are pissing me off, just google it already, or apply for a job if you need to know that badly. If you are just randomly chattering at me, go make a friend or buy a dog or something, please!
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