Remember this user? (http://www.customerssuck.com/board/s...ad.php?t=67224) Good. Well they're baaaaaack.
Again they are whining about crap they have no need to know about. This time in their passive-aggressive email to everyone they thought would care, my new friend/boss Mr. Finance Director replied first.
To summarize....
Mr/Mrs SU:
I'm not sure how to word thsi any more clearly. <Your Position> has not legitimate business need to be included in these discussions. Inclusion in these discussions would lead to more confusion as the plan may change from message to message. Once finalized, IT will communicate the needed information to the appropriate Users. I have personally reviewed the DL's and they are correct. They will not change.
I have advised <actual highest ranking persons> of the situation. If you have any issue with IT or any other Dept within the org. contact <actual highest ranking persons>.
I hope this clarifies the situation as IT will take NO action on your requests in your message or any similar messages in the future.
Sincerely,
<finance Director>
http://www.youtube.com/watch?v=xKG07305CBs
Again they are whining about crap they have no need to know about. This time in their passive-aggressive email to everyone they thought would care, my new friend/boss Mr. Finance Director replied first.
To summarize....
Mr/Mrs SU:
I'm not sure how to word thsi any more clearly. <Your Position> has not legitimate business need to be included in these discussions. Inclusion in these discussions would lead to more confusion as the plan may change from message to message. Once finalized, IT will communicate the needed information to the appropriate Users. I have personally reviewed the DL's and they are correct. They will not change.
I have advised <actual highest ranking persons> of the situation. If you have any issue with IT or any other Dept within the org. contact <actual highest ranking persons>.
I hope this clarifies the situation as IT will take NO action on your requests in your message or any similar messages in the future.
Sincerely,
<finance Director>
http://www.youtube.com/watch?v=xKG07305CBs
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