Just ridiculous.

[Hardware_Slave]

(Was not sure which board this post fit into the best, so please move this if it is on the wrong board )


So, I came in to work the other morning and found this GEM of a "poem" hanging in our break room. We are now expected to take this super seriously. YEAH RIGHT!

I AM YOUR CUSTOMER

I am your customer. Satisfy my wants, add personal attention and a friendly touch, and I will become a walking advertisement for your products and services. Ignore my wants, show carelessness, inattention and poor manners, and I will simply cease to exist as far as you are concerned.

I am sophisticated, much more so than I was a few years ago. My needs are more complex. I have grown accustomed to better things. I have money to spend. My ego needs the nourishment of a friendly, personal greeting from you. It is important to me that you appreciate my business. After all, when I buy your products and services, my money is feeding you.

I am a perfectionist. I want the best I can get for the money I spend. When I am dissatisfied, then take heed. The source of my discontent lies in something in you, or the products you sell, have failed to do. Find that source and eliminate it or you will lose my business and that of all my friends as well; for when I criticize your products or services, I will talk to anyone who will listen.

I am fickle. Other businesses continually beckon to me with offers of “more for my money”. To keep my business, you must prove to me again and again that I have made a wise choice in again and again that I have made a wise choice in selecting you and your products and services above all others.

Author Unknown




Give me a BREAK!!!

[DGoddessChardonnay]

Whoever authored that crap needs to be sentenced to work retail for a period of 3 years and then we'll see if they still have that same self-righteous attitude.

[firecat88]

....wow. Really? O_o Wonder what color the sky is in their world.

[pageantmama]

Ignore my wants, show carelessness, inattention and poor manners, and I will simply cease to exist as far as you are concerned.

Oh if only that were true, ignore SC's and they would cease to exist. Unfortunately in the real world that only makes them louder, meaner, and more annoying. Whoever wrote this is an idiot. Or like the person that made up the saying "the customer is always right", they are a sucky customer and trying to compensate for it by saying this attitude is normal. Seriously this was probably made by some rich high up person that thinks their poop don't stink and have never worked actual retail before so they act this way.

[Draper Mel]

"I am the customer. Bow down before me, my minions!!!!"

Oh for the love of puppies!

[GreedySmurf]

I bet your company paid some consultant a bajillion dollars to come up with that new corporate strategy

[barainga]

Wow... sounds like an entitlement whore's twitter post.

[Irving Patrick Freleigh]

Being as the economy is shitty and has been for at least 4 straight years now, that poem might as well be written in stone at each and every retail establishment.

The employee is replaceable. The customer is not.

[emax4]

Why not put a paper above it with the following: "TO: Businesses - FROM: Retail workers when we leave for the day."

OR

"Laugh of the day:

If "the customer" really believes "I have grown accustomed to better things", then why is there both a store brand and various name brands for the customer to choose from? "Better" is an opinion anyway, and varies from person to person. if anyone buys the "better" or "best computer sold at Wal Mart, they're actually buying far from the best there is out there, commercially and privately. Might as well post that up by that poem too.

[Ironclad Alibi]

A few comments to the author.

Ignore my wants, show carelessness, inattention and poor manners, and I will simply cease to exist as far as you are concerned.

It would be heaven if that were true. In reality, you keep coming back time after time, moaning and complaining. You do not cease to exist, you become a never ending pain in the backside.

My ego needs the nourishment …

Like an ego vampire that sucks everyone they encounter dry.

I am a perfectionist. I want the best I can get for the money I spend.

Except you are never willing to spend the money to get the best.

I am fickle.

That one you got right. You wouldn’t know loyality if it hit you in the face.

[It's me]

The source of my discontent lies in something in you, or the products you sell, have failed to do.

WTF?

Find that source and eliminate it or you will lose my business and that of all my friends as well; for when I criticize your products or services, I will talk to anyone who will listen.

More lies. We all know that they'll keeping coming back and continue to inflict misery.

[Sableonblonde]

I can see having that attitude toward customers if you own your own business, and the fate and profit of your business rests in your customer service.

But someone working for minimum wage for some huge corporation is not as likely to feel obligated to kiss butt and treat the customer like a golden god.

[wildman]

Whoever authored that crap needs to be sentenced to work retail for a period of 3 years and then we'll see if they still have that same self-righteous attitude.

I totally agree! I think everyone should work retail for at least a year or two, so they can see just what we have to deal with.

[Jay 2K Winger]

I totally agree! I think everyone should work retail for at least a year or two, so they can see just what we have to deal with.

It probably wouldn't work. Sucktomers of that stripe tend to take the attitude "I got crapped on while I worked in retail/food service/whatever, now it's MY turn."

[Pixilated]

Wow... sounds like an entitlement whore's twitter post.

WINNER!

I bet your company paid some consultant a bajillion dollars to come up with that new corporate strategy

Sadly, you're probably right!

Interesting how these things never have any obligations going in the other direction; i.e. "I will treat you with at least basic courtesy" ...