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I need to vent, so much right now, enough so that my roomie just snarked at me for shouting... 
I get a call from work yesterday, another manager asking me to come in today an hour earlier than scheduled 'cause she's gonna hit her 40 hour limit a bit earlier than expected... so I said sure, but I'm pretty close to 40 myself, and I think that'd get me to 40 IF we get out on time... but, no problem as far as I can see otherwise.
So, I get another call just now saying can I come in any earlier, as the manager that's on now can only stay another 40 minutes, and that would leave no front manager for (gasp!) 25 minutes if I don't come in earlier. I tell her maybe, but can someone check my hours to see if I can, as I think I can't but maybe I'm wrong.
Then she tells me "Oh, by the way, <really awesome employee who was just wonderful and fast and nice and good at what she does> quit!"
Lightbulb. My reply, "Wait, did Store Manager piss her off again?" Yep. Sure did. Grrr... she's chasing away all the good employees!
Thennn she tells me "Oh, and you'll be by yourself on the front until seven, as no one ever replaced the person's shift that quit last week." WHAT? On a SATURDAY!?!" I spout off a few annoyed words at that, the manager on the phone agreeing with me in a "I know exactly how you feel but I can't say it out loud right here" tone.
So, I ask "Please tell me I at least have two people closing with me up front tonight." and get "I think so, you have <this person> and <that person> but they won't be in til seven, so you'll have a few hours by yourself up front." ON A SATURDAY. IN AN ENTERTAINMENT STORE!!
I spit out a few more choice words, and I hear muffled in the background, <uberawesome assistant manager> say, "Is she complaining again? She can just stop..."
I say "Is that <uberawesome AM> telling me to not complain? I have every right and inclination to complain!" as the manager on the phone tells me "Yup!"
Sorry, I understand <uberawesome AM> is getting frustrated and upset with everything and doesn't need more people complaining, or ME complaining yet again, but if I don't I'll explode. We've had ... one person fired (manager), five quit (one of them being a manager), two more put in two weeks' notice and another manager in the process of being hired elsewhere and will quit as soon as it's done.
We were at bare bones staffing two weeks ago. We have, not including Store Manager and <uberawesome AM>, three front managers (four if you count me, and one manager who only works two nights a week at BEST), a shipment/receiving manager, and a department manager (two if you count the one on her way out)... and THAT'S IT! NOBODY is able to cover shifts if someone gets sick. I've gotten sick once already and HAD to work. Our head front manager has gotten sick TWICE (once, I covered as I had the hours to spare), one being yesterday and I could NOT cover as I had max hours this week. She had to work with a migraine. *shudder*
On top of that, we keep getting saddled with more and more work to do, less people and time to do it in. It used to be two/three people on busiest days up front plus manager, closed and clocked out by 12:30 am. Now it's, most times, ONE person up front plus manager, closed and clocked out by 12 midnight. And oh by the way we HAVE to get all these things done every day too.
For example, the other day our REGIONAL manager stopped in unannounce (I didn't even know he was there until the next day) and saw the state of the store, and the VERY LONG LINES... I was clocked out for lunch, and we had a grand total of THREE people working at the time, one on register and two on the floor. I was doing the best I could to help out and page assistance to register when I could, watching cameras, etc, while on lunch. (Being careful to NOT actually work, but still try to be helpful.)
I had, at one point, ALL THREE PEOPLE on register. Which left NOONE on the floor. The lines were still long... it was BUSY! We beat our sales goals that night!
However, the RM still complained to the Store Manager, (mainly that the lines were too long) and got me in trouble...
WHAT THE HECK?! Am I supposed to pull associate clones out of my butt?!?
Not to mention that most nights we go over our "you have to be out of the store by this time" deadline. And dont' get everything done. And bust our butts and sweat and run around like mad to get what we DO get done, done. And still get threatened to be fired (mostly me, cause it's all my fault as I'm in charge) at least once a week.
I'm getting SO VERY frustrated with this.
And ranty. Obviously.
Thanks for reading, and bear with me, I'll probably add more to update this, as it's been getting worse and worse and probably will only get even worse.
The <uberawesome AM> says to just stick with it and ignore things and do my best, and I know he's taking some heat off us onto himself, but it's hard to sometimes.
Anyway. Just got another call to go ahead and go in asap. Probably will have updates later, as I bet 'fun' things will happen tonight. <Uberawesome AM> told me the projectile has hit the proverbial fan.
On a funny note - one of our kitties was being noisy and meowling at me for attention the whole time I was talking, and <UAM> said "What the heck is that in the background?? Do you have your other half tied up or something? Oh, I see, it's FUN time over there!> *snerk* He cracks me up sometimes.
Wish me luck.
I get a call from work yesterday, another manager asking me to come in today an hour earlier than scheduled 'cause she's gonna hit her 40 hour limit a bit earlier than expected... so I said sure, but I'm pretty close to 40 myself, and I think that'd get me to 40 IF we get out on time... but, no problem as far as I can see otherwise.
So, I get another call just now saying can I come in any earlier, as the manager that's on now can only stay another 40 minutes, and that would leave no front manager for (gasp!) 25 minutes if I don't come in earlier. I tell her maybe, but can someone check my hours to see if I can, as I think I can't but maybe I'm wrong.
Then she tells me "Oh, by the way, <really awesome employee who was just wonderful and fast and nice and good at what she does> quit!"
Lightbulb. My reply, "Wait, did Store Manager piss her off again?" Yep. Sure did. Grrr... she's chasing away all the good employees!Thennn she tells me "Oh, and you'll be by yourself on the front until seven, as no one ever replaced the person's shift that quit last week." WHAT? On a SATURDAY!?!" I spout off a few annoyed words at that, the manager on the phone agreeing with me in a "I know exactly how you feel but I can't say it out loud right here" tone.
So, I ask "Please tell me I at least have two people closing with me up front tonight." and get "I think so, you have <this person> and <that person> but they won't be in til seven, so you'll have a few hours by yourself up front." ON A SATURDAY. IN AN ENTERTAINMENT STORE!!
I spit out a few more choice words, and I hear muffled in the background, <uberawesome assistant manager> say, "Is she complaining again? She can just stop..."
I say "Is that <uberawesome AM> telling me to not complain? I have every right and inclination to complain!" as the manager on the phone tells me "Yup!"
Sorry, I understand <uberawesome AM> is getting frustrated and upset with everything and doesn't need more people complaining, or ME complaining yet again, but if I don't I'll explode. We've had ... one person fired (manager), five quit (one of them being a manager), two more put in two weeks' notice and another manager in the process of being hired elsewhere and will quit as soon as it's done.
We were at bare bones staffing two weeks ago. We have, not including Store Manager and <uberawesome AM>, three front managers (four if you count me, and one manager who only works two nights a week at BEST), a shipment/receiving manager, and a department manager (two if you count the one on her way out)... and THAT'S IT! NOBODY is able to cover shifts if someone gets sick. I've gotten sick once already and HAD to work. Our head front manager has gotten sick TWICE (once, I covered as I had the hours to spare), one being yesterday and I could NOT cover as I had max hours this week. She had to work with a migraine. *shudder*
On top of that, we keep getting saddled with more and more work to do, less people and time to do it in. It used to be two/three people on busiest days up front plus manager, closed and clocked out by 12:30 am. Now it's, most times, ONE person up front plus manager, closed and clocked out by 12 midnight. And oh by the way we HAVE to get all these things done every day too.
For example, the other day our REGIONAL manager stopped in unannounce (I didn't even know he was there until the next day) and saw the state of the store, and the VERY LONG LINES... I was clocked out for lunch, and we had a grand total of THREE people working at the time, one on register and two on the floor. I was doing the best I could to help out and page assistance to register when I could, watching cameras, etc, while on lunch. (Being careful to NOT actually work, but still try to be helpful.)
I had, at one point, ALL THREE PEOPLE on register. Which left NOONE on the floor. The lines were still long... it was BUSY! We beat our sales goals that night!
However, the RM still complained to the Store Manager, (mainly that the lines were too long) and got me in trouble...
WHAT THE HECK?! Am I supposed to pull associate clones out of my butt?!?
Not to mention that most nights we go over our "you have to be out of the store by this time" deadline. And dont' get everything done. And bust our butts and sweat and run around like mad to get what we DO get done, done. And still get threatened to be fired (mostly me, cause it's all my fault as I'm in charge) at least once a week.
I'm getting SO VERY frustrated with this.
And ranty. Obviously.
Thanks for reading, and bear with me, I'll probably add more to update this, as it's been getting worse and worse and probably will only get even worse.
The <uberawesome AM> says to just stick with it and ignore things and do my best, and I know he's taking some heat off us onto himself, but it's hard to sometimes.
Anyway. Just got another call to go ahead and go in asap. Probably will have updates later, as I bet 'fun' things will happen tonight. <Uberawesome AM> told me the projectile has hit the proverbial fan.
On a funny note - one of our kitties was being noisy and meowling at me for attention the whole time I was talking, and <UAM> said "What the heck is that in the background?? Do you have your other half tied up or something? Oh, I see, it's FUN time over there!> *snerk* He cracks me up sometimes.
Wish me luck.
No thanks, but that's interesting in itself. Most people go "Odessa.. what's that?"
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