General Everyday Suckiness

[bainsidhe]

I don't know why it was store policy to throw out perishables. This was a supercenter, so customers usually spent a long time shopping and I'm sure there was concern how long perishables may have been out of the cooler. Not to mention, we were always seemingly short-staffed, and good luck finding someone to put things back in a timely fashion.

Another irritation: Handing me a mushy & melted ice cream sandwich to scan, but you don't want that one because you just grabbed a fresh one from the freezer that you want instead.

[MelindaJoy77]

Another irritation: Handing me a mushy & melted ice cream sandwich to scan, but you don't want that one because you just grabbed a fresh one from the freezer that you want instead.

Or they want you to go get them another one. Our customers seem to think we can magically call someone to go get something for them. Technically we can put in a code on the register that goes to the CSM, but that takes a hell of a lot longer than just going to get it yourself. This also reminds me of something I can't stand - SC hands me some sticky thing that their kid has half-eaten and I have to scan it and hand it back...makes me wish I could use gloves but I can't get the bags open if I do. I had one lady (more like a VERY young mom with four kids) hand me a half-eaten yogurt for her kid. She failed to mention that said yogurt was also spilled all over the belt and half of the rest of her groceries.

[Casino Jockey]

And yet when I'm ready to hand them their change, they always have their hand out for it...I've been seriously tempted lately to just toss it on the counter but since I'm nice I hand it to them. Ahhhhhh people....

i get the situation that when i go shopping with darling wife i'm normally loading the cart during the sales process. i have the cash in the relationship for bills so therefore pay for the shopping. at least 1/4 of the time i'll hand the cashier money and they will decide that as my wife is closer they will give the change to her.

i have high level customer service skills (i used to be a cashier in a high rollers suite in a casino) and this really bugs me

[Headset Hellion]

crumpled-up money

money thrown on the counter instead of handed to me

This type of behavior makes me so passive-aggressive. I would take those crumpled-up bills and smooth them out, make sure they were all facing the right way, and count one bill at a time as I placed them in the register. Even better if it was 5's and 10's because I would pretend to get confused with math.

Then I would basically repeat that process if I had to make change. I would count back their change down to the penny with a smile on my face the entire time, acting like I was completely oblivious to their sighing and huffing and tapping fingers on my counter.

I never had a single complaint because I was always so darn nice. I think half of my customers thought I was a little slow.