So a lady calls in today asking if the payment she made online is posted yet. I check the account and find that not only does she owe about $800, she's bounced several checks in a row. She did what most serial bouncers try to do, that being paying online with e-check payments which would restore her service until that payment as well would inevitably bounce.
Well collections is on to her scheme so they canceled her payment and noted she can only pay by cash.
Before hanging up, she asked me to check her daughter's account that was supposedly turned off when she moved. I check it, and guess what? Her account was disconnected due to non payment rather than voluntary due to moving. It was over 3 months behind to the tune of about $450.
So there you go, two generations of deadbeats, combined owe my company over $1200. Way to teach your kid the importance of paying debts, I can only imagine what their credit card balances must look like.
Well collections is on to her scheme so they canceled her payment and noted she can only pay by cash.
Before hanging up, she asked me to check her daughter's account that was supposedly turned off when she moved. I check it, and guess what? Her account was disconnected due to non payment rather than voluntary due to moving. It was over 3 months behind to the tune of about $450.
So there you go, two generations of deadbeats, combined owe my company over $1200. Way to teach your kid the importance of paying debts, I can only imagine what their credit card balances must look like.
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