I have no idea how the designers keep their jobs. It's a very detailed oriented position and they make mistakes on these details on literally every job. This is particularly infuriating to me because I know that in spite on these shortcomings, they are still making 2-5 times as much as me. So I'm pretty much done holding their hands and walking them through the solutions to their screw ups. I tell them what they screwed up and let them figure it out.
This one however is ridiculously easy. They just didn't bother counting how many panels they needed so I was short one. Solution is pretty easy, order the required panel. But they have this policy where I have to have a picture to accompany all deficiencies. This is fine for scratches, damages, colours (that I'm not allowed to identify), or basically anything that can have a photo taken of it. But when it's a missing part..... uh yeah.... there isn't anything to take a picture of.
So the first email I get is where is the picture. My reply of course is, how do I take a picture of something I don't have? Okay, that's fine, they mean they want to see the station without the panel. What difference does that make... okay whatever, I didn't take a picture. Well how are they supposed to know which panel is missing? You could start by learning how to read your own drawings (or are they such a piece of shit that you can't read them either), or do something wild and crazy like read my report where I clearly stated where it was missing. But.... but.... there are two panels at that spot. Yes, there are supposed to be two panels there, but since you screwed up the order, there is only one. This took literally over a dozen emails to get them to figure it out, but it finally stuck in their head.
Or so I thought. They still couldn't grasp the concept, so they had the client send them a photo of the station. **Gasp** the panel that I said was missing has been installed, obviously I don't know what I'm doing.
Yeah, to cover your ass, and give the client a usable desk, I did some extra work and rigged things up so that it will be functional until the proper parts come in. I think I broke something in their brains with this explanation. I'm now into email 6 trying to get them to understand.
And the solution has not, and will never change: order the right fucking parts and let me handle it.
This one however is ridiculously easy. They just didn't bother counting how many panels they needed so I was short one. Solution is pretty easy, order the required panel. But they have this policy where I have to have a picture to accompany all deficiencies. This is fine for scratches, damages, colours (that I'm not allowed to identify), or basically anything that can have a photo taken of it. But when it's a missing part..... uh yeah.... there isn't anything to take a picture of.
So the first email I get is where is the picture. My reply of course is, how do I take a picture of something I don't have? Okay, that's fine, they mean they want to see the station without the panel. What difference does that make... okay whatever, I didn't take a picture. Well how are they supposed to know which panel is missing? You could start by learning how to read your own drawings (or are they such a piece of shit that you can't read them either), or do something wild and crazy like read my report where I clearly stated where it was missing. But.... but.... there are two panels at that spot. Yes, there are supposed to be two panels there, but since you screwed up the order, there is only one. This took literally over a dozen emails to get them to figure it out, but it finally stuck in their head.
Or so I thought. They still couldn't grasp the concept, so they had the client send them a photo of the station. **Gasp** the panel that I said was missing has been installed, obviously I don't know what I'm doing.
Yeah, to cover your ass, and give the client a usable desk, I did some extra work and rigged things up so that it will be functional until the proper parts come in. I think I broke something in their brains with this explanation. I'm now into email 6 trying to get them to understand.
And the solution has not, and will never change: order the right fucking parts and let me handle it.
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