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People contact the library for copies of obituaries or articles. One way to contact use is by filling out a form online. We email the patron back with cost of copies.
First story:
Of course, the guy doesn't fill out the online form completely-just his name and e-mail. I suppose he thinks we will sell his mailing address and phone number, but could he at least answer "yes" or "no" to the question, "do you have a library card with us."
This question is: Can you send be the top (name of our city) legal firms from the (name of our city) Book of Lists?
I have a friend looking for an unpaid legal internship in (name of our city). If you have any other suggestions or sources, please let me know.
I go to the supervisor and asked her how much should I copy, since the book is pretty big. Supervisor, without looking at the email, says the patron asked for the top 10. Maybe it was in another email he sent? Doubt it though. There are more law firms then that. I didn't see much use of it since it records firms with the most lawyers. Meh.
So I scan it on 8 1/2 x 11. I add that there will be 15 companies listed.
Also, my answering e-mail to the patron has this line: If you would like to pay by credit card, please call xxx-xxx-xxxx.
His answering e-mail, which the supervisor got first, was:
Thanks for checking - I was hoping it had more than that - top 50 or top 100.
The supervisor's response:
The 11 X 17 page was about 25 listings. We can copy this as one page for you instead of two. Does this help?
Asshole's response:
A little better.
You can charge to
Blah Blah
Mastercard
555xx xxxx xxxx xxxx
expiration and security code in next email.
A little better?!?! asshole, you want us to pull the rest of the list out of our asses? What is there is there. Also, asshole, did you not read the e-mail response about calling us if you want to pay by credit card?
This next story involves my cw:
patron asks:
I am interested in obtaining two newspaper articles: (name of city) Post, 8 Mar 1935, headline begins "Growth of (local store)..." and in the (name of city) Chronicle, 9 Mar 1951, article begins "Abe (name of store) Way to Riches".
So cw looks, and responds that we didn't find either article.
Patron responds:
I emailed you on 3/12 regarding two newspaper articles. You wrote back that you could not find them. I then wrote back using the email address attaching the title page and endnote citation. No-one has responded as to whether the author was in error or you why you could not find the articles given the citations.
I really would like to establish some sort of email relationship to work this out. I am a professional genealogist working on a project which involves a local and well-connected (name of city) resident.
I'm going with the idea that the man had a shit citation. Though I suppose he expects us to answer to his question, "why you could not find the articles given the citations," with "oh goodness, we treat everyone badly but since you caught us, we will actually make an effort to look."
First story:
Of course, the guy doesn't fill out the online form completely-just his name and e-mail. I suppose he thinks we will sell his mailing address and phone number, but could he at least answer "yes" or "no" to the question, "do you have a library card with us."
This question is: Can you send be the top (name of our city) legal firms from the (name of our city) Book of Lists?
I have a friend looking for an unpaid legal internship in (name of our city). If you have any other suggestions or sources, please let me know.
I go to the supervisor and asked her how much should I copy, since the book is pretty big. Supervisor, without looking at the email, says the patron asked for the top 10. Maybe it was in another email he sent? Doubt it though. There are more law firms then that. I didn't see much use of it since it records firms with the most lawyers. Meh.
So I scan it on 8 1/2 x 11. I add that there will be 15 companies listed.
Also, my answering e-mail to the patron has this line: If you would like to pay by credit card, please call xxx-xxx-xxxx.
His answering e-mail, which the supervisor got first, was:
Thanks for checking - I was hoping it had more than that - top 50 or top 100.
The supervisor's response:
The 11 X 17 page was about 25 listings. We can copy this as one page for you instead of two. Does this help?
Asshole's response:
A little better.
You can charge to
Blah Blah
Mastercard
555xx xxxx xxxx xxxx
expiration and security code in next email.
A little better?!?! asshole, you want us to pull the rest of the list out of our asses? What is there is there. Also, asshole, did you not read the e-mail response about calling us if you want to pay by credit card?
This next story involves my cw:
patron asks:
I am interested in obtaining two newspaper articles: (name of city) Post, 8 Mar 1935, headline begins "Growth of (local store)..." and in the (name of city) Chronicle, 9 Mar 1951, article begins "Abe (name of store) Way to Riches".
So cw looks, and responds that we didn't find either article.
Patron responds:
I emailed you on 3/12 regarding two newspaper articles. You wrote back that you could not find them. I then wrote back using the email address attaching the title page and endnote citation. No-one has responded as to whether the author was in error or you why you could not find the articles given the citations.
I really would like to establish some sort of email relationship to work this out. I am a professional genealogist working on a project which involves a local and well-connected (name of city) resident.
I'm going with the idea that the man had a shit citation. Though I suppose he expects us to answer to his question, "why you could not find the articles given the citations," with "oh goodness, we treat everyone badly but since you caught us, we will actually make an effort to look."
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