BG: I am now working as an eligibility worker for food stamps, cash assistance and medical assistance. I'm happy to be able to help people. I also have limited training, so there isn't much that I can do. I'm really happy to do those limited things because this is important work. I'll be fully trained in a year.
So, do NOT yell at me because the line is so long. Do you see all of those people in front of you? They also need help.
Do NOT yell at me because you lost your EBT card and are now being charged $5 for a new one. I don't make policy and you were told about this when you got your card. That card is money, guard it like you would do with cash.
Do NOT yell at me because people who came in after you got seen before you. Everyone is here for different reasons, and people with faster problems will get in and out sooner. Do you really want to be rushed out because people are waiting?
Do NOT yell at me because you came too late to see a worker. We open at 6. We have no idea how many people will be in line on any given day, so we can't tell you when the EW's will be overwhelmed on any given day.
What can we do to punish you? Well, we certainly won't mess up your benefits. However, we won't be as helpful as we could be. We will only do what is required, we won't take the extra steps for you.
We give our best every day. We buy crayons and copy coloring books for your kids. We are polite and smile at everyone. We also have other resources that aren't in scope of duties and we happily share them with any one who does not yell at us.
Also, do you see that man with the gun and taser? Yell at us in the waiting room and you will be trespassed for the day.
So, bottom line...do NOT yell at the people who are trying to help you.
So, do NOT yell at me because the line is so long. Do you see all of those people in front of you? They also need help.
Do NOT yell at me because you lost your EBT card and are now being charged $5 for a new one. I don't make policy and you were told about this when you got your card. That card is money, guard it like you would do with cash.
Do NOT yell at me because people who came in after you got seen before you. Everyone is here for different reasons, and people with faster problems will get in and out sooner. Do you really want to be rushed out because people are waiting?
Do NOT yell at me because you came too late to see a worker. We open at 6. We have no idea how many people will be in line on any given day, so we can't tell you when the EW's will be overwhelmed on any given day.
What can we do to punish you? Well, we certainly won't mess up your benefits. However, we won't be as helpful as we could be. We will only do what is required, we won't take the extra steps for you.
We give our best every day. We buy crayons and copy coloring books for your kids. We are polite and smile at everyone. We also have other resources that aren't in scope of duties and we happily share them with any one who does not yell at us.
Also, do you see that man with the gun and taser? Yell at us in the waiting room and you will be trespassed for the day.
So, bottom line...do NOT yell at the people who are trying to help you.
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