A couple of wet weather stories. Winter's just settling in nicely here, and I have to admit, I'm enjoying it greatly. It's never as cold as I'd like, but I'll take what I can get. Winter also keeps the majority of Sc's away, as they're apparently prone to hibernation. Much like bears and certain species of toad.
Shocking refund request:
I may have posted about this guy ages ago, but he's a good example of SC entitlement when it comes to refunds.
Buddy has two fried circuit boards with him, which, in conjunction with the fact we've just had two major storms roll through the area, leaves me with a sinking feeling.
Buddy: Hey, I need to return these, they're completely fried and they don't work now.
I look at the boards. They're surge protector boards. Good ones too - if they've fried, it means they overloaded so hard the breaker couldn't trip and shut them off, and they fried.
Me: "Weird, this brand's pretty reliable. What happened before they stopped working?"
Buddy: "Oh, my house got hit by lightening. () It was pretty scary, I thought my *super expensive home theater system and related equipment* was gone for sure."
Me: "So, the boards failed to protect them adequately?"
Buddy: "No, my stuff's fine, but the boards don't work"
Me "....well yeah, your house got hit by lightening. That's a massive surge. They died, but in this circumstance, they were kind of supposed to. They functioned exactly as they were supposed to."
Buddy: But they don't work!"
Me: "But they protected your equipment, which they're supposed to do."
Buddy: "I understand that, but I want a refund."
Me: "You want a refund on the items that functioned correctly...?"
Buddy: "They didn't, they died!"
Buddy spent a couple of minutes arguing with me about this one. Buddy called for a manager. Buddy got his refund from the manager because "he's kind of right you know, they don't work. You can even smell the burnt wiring!" Manager was less happy about her good deed for the day when I explained the purpose of surge boards for her and then pulled the info up online. Buddy used the money to buy two new boards of the same type and brand because the old ones were awesome! FFS.
The Tweaker Convention's in Town
This one's from this week. I was on a ten hour shift, starting early in the morning. It's a Sunday, which means my section's dead enough that I can work on the backlog and housekeeping.
I notice something interesting. Almost every customer in the morning looked like they'd just walked out of the 'Faces of Meth' catalogue.. One guy was obviously still off chops. Came in with a friend, and I shit you not, from the time they walked in to the time they walked out, the guy had not stopped fucking talking. Yammering on about everything from the weather to the state of our floors. It was a bizzare morning. I swear, out of every 10 customers, 7 looked like they crawled out of a cave somewhere near Mordor. I joked to my manager that there must have been a tweaker convention in town last night, and the participants are still awake and looking for something to do. He laughed, but then pointed out that we had been selling large amounts of drain cleaner recently. Ahh...shit. Ok.
Around midday I decide to have a break. While eating lunch and browsing through my phone, I check out the news items of the day. First one that grabs my eye is "A 36-year-old man has been taken to hospital after *local district* Police found him high on meth, break dancing on *local* Hwy
Stay classy, tweakers.
Shocking refund request:
I may have posted about this guy ages ago, but he's a good example of SC entitlement when it comes to refunds.
Buddy has two fried circuit boards with him, which, in conjunction with the fact we've just had two major storms roll through the area, leaves me with a sinking feeling.
Buddy: Hey, I need to return these, they're completely fried and they don't work now.
I look at the boards. They're surge protector boards. Good ones too - if they've fried, it means they overloaded so hard the breaker couldn't trip and shut them off, and they fried.
Me: "Weird, this brand's pretty reliable. What happened before they stopped working?"
Buddy: "Oh, my house got hit by lightening. () It was pretty scary, I thought my *super expensive home theater system and related equipment* was gone for sure."
Me: "So, the boards failed to protect them adequately?"
Buddy: "No, my stuff's fine, but the boards don't work"
Me "....well yeah, your house got hit by lightening. That's a massive surge. They died, but in this circumstance, they were kind of supposed to. They functioned exactly as they were supposed to."
Buddy: But they don't work!"
Me: "But they protected your equipment, which they're supposed to do."
Buddy: "I understand that, but I want a refund."
Me: "You want a refund on the items that functioned correctly...?"
Buddy: "They didn't, they died!"
Buddy spent a couple of minutes arguing with me about this one. Buddy called for a manager. Buddy got his refund from the manager because "he's kind of right you know, they don't work. You can even smell the burnt wiring!" Manager was less happy about her good deed for the day when I explained the purpose of surge boards for her and then pulled the info up online. Buddy used the money to buy two new boards of the same type and brand because the old ones were awesome! FFS.
The Tweaker Convention's in Town
This one's from this week. I was on a ten hour shift, starting early in the morning. It's a Sunday, which means my section's dead enough that I can work on the backlog and housekeeping.
I notice something interesting. Almost every customer in the morning looked like they'd just walked out of the 'Faces of Meth' catalogue.. One guy was obviously still off chops. Came in with a friend, and I shit you not, from the time they walked in to the time they walked out, the guy had not stopped fucking talking. Yammering on about everything from the weather to the state of our floors. It was a bizzare morning. I swear, out of every 10 customers, 7 looked like they crawled out of a cave somewhere near Mordor. I joked to my manager that there must have been a tweaker convention in town last night, and the participants are still awake and looking for something to do. He laughed, but then pointed out that we had been selling large amounts of drain cleaner recently. Ahh...shit. Ok.
Around midday I decide to have a break. While eating lunch and browsing through my phone, I check out the news items of the day. First one that grabs my eye is "A 36-year-old man has been taken to hospital after *local district* Police found him high on meth, break dancing on *local* Hwy
Stay classy, tweakers.
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