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How about we put the person with the issue on the phone hmm??

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  • How about we put the person with the issue on the phone hmm??

    My BIGGEST pet peeve while working at the call center was this:

    I would get a call and some person in the background would be hollering questions at the person I was talking to. Conversely, the person I was talking to would also relay my responses to the other person in the background.

    So...freaking...annoying!!!

    Just put the relevant person ON THE PHONE!!

    And don't even get me started on when people do this with their KIDS.

    I'm sure you think it's cute when you let little Suzie talk to the customer service rep, but since your little cupcake has no clue about 3G, wifi settings or how text message billing works, why don't you just let her go play with her dolls instead of torturing me?
    "If we refund your money, give you a free replacement and shoot the manager, then will you be happy?" - sign seen in a restaurant

  • #2
    Can I add ordering food to this list?

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    • #3
      Oh god yes. Yelling back and forth for every single answer. Then if they buy they have to yell "What's the credit card number???" as well... and on it goes. *sigh*
      When you start at zero, everything's progress.

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      • #4
        Children have many uses. Car waxer. Shoe polisher. Kitchen cleaner. Onion chopper. Beer fetcher. Laundry folder. Floor mopper. Leaf raker. Snow shoveler. Bathroom cleaner. Dish washer/dish dryer. Table setter. Dog walker. Litterbox sifter. Sibling sitter. Grocery store helper. DVR programmer. Drunk parent designated driver. Cigarette lighter. Can opener. Mail sorter. Envelope and stamp licker. Coin sorter. Shelf and picture hanger. Errant golf ball retriever. Garage duster. Tool box getter. Methane gas in mines tester. Ammunition loader. Plant waterer. Fish feeder. Drug smuggler. Gun runner. Garden fertilizer. Crop harvester. Lint picker. Shirt ironer. Clothes hanger.

        The list goes on and on.

        But "telephone relay operator" is definitely NOT on that list!

        "The Customer Is Always Right...But The Bartender Decides Who Is
        Still A Customer."

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        • #5
          Sometimes it's because the other person simply doesn't want to talk on the phone. I know it's annoying, but that's probably what the person you *weren't* talking to was feeling at the time. So, they made the person you were talking to the middle person in the conversation. My dad does this when I'm talking to my mom on the phone. Sometimes I'll ask my mom to just put him on the phone. He won't want to and I tell my mom that either he stops using her as a middle person for, not just something but a bunch a things he wants to say, or he gets on the phone and talks to me. He'll usually hem and haw but eventually just gets on the phone because he knows how I'll react if he continues. She's usually getting flustered relaying everything, I'm getting ticked off because she's flustered and I'll direct my agitation now to my dad because he's trying to command the conversation and he's not even on the phone. I'll know where the situation is heading just as it starts. I have to repeat myself a couple times, he's asking her questions to ask me in the background, I'm constantly getting interrupted because she's trying to hear what he's saying, etc. etc. So yea dealing with all that I practically demand he just talk to me or basically go do something. I love my parents a lot but that just happens sometimes.

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          • #6
            Quoth CrazedClerkthe2nd View Post
            And don't even get me started on when people do this with their KIDS.

            I'm sure you think it's cute when you let little Suzie talk to the customer service rep, but since your little cupcake has no clue about 3G, wifi settings or how text message billing works, why don't you just let her go play with her dolls instead of torturing me?
            Quoth barainga View Post
            Can I add ordering food to this list?
            Welcome to my world. When parents or grandparents think it is REALLY cute to have Little Suzie or Johnnie whose age matches their parents IQ (as in 5 or 6) place a huge pizza delivery order. and people wonder why I beat my head with a pizza box just to keep my brain cells stunned so they do NOT parachute out of my ear and try an great escape.

            Now the only time I do not object to this is in a situation where the parents can only speak very broken English and the child has to translate and relay. Yes it is a bit frustrating but I can deal with it
            I'm lost without a paddle and headed up SH*T creek.
            -- Life Sucks Then You Die.


            "I'll believe corp. are people when Texas executes one."

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            • #7
              To me the more annoying one is when you have the wife/husband/mother/etc in the background constantly holloring at the person i'm speaking to "you need to tell them..." "don't forget....". Then after i've dealt with the actual problem the extra person takes the phone and starts complaining about the problem right from the start and is upset that i can't shit unicorns.

              Life isn't school, you can't get your mum to complain you can't afford your bills and they will go away.

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              • #8
                you know you just gave me a good idea for telemarketers. ... putting the dog on the phone.

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                • #9
                  Quoth PepperElf View Post
                  you know you just gave me a good idea for telemarketers. ... putting the dog on the phone.
                  That wouldnt work, one dog would just smell the phone and then go to sleep and the other one would chew the phone to bits.

                  Although I like where youre going with this.

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                  • #10
                    I drove me nuts when the parent calls the library, asking for a book for jr. She has the title of the book, but when I ask for author, or if they mean v. 1 or v.2, mom has to ask the little bundle of joy (why couldn't the kid call him/herself, esp. when in HS?) or she says "oh, I'm at work, I have to ask my kid. I'll call you back." or "oh, I"m at work. Can't you just guess which book he/she needs?"
                    Time! Time! Time is what turns kittens into cats.

                    Don't teach me a lesson; all I learn is that you are an asshole.

                    I wish porn had subtitles.

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                    • #11
                      Mu husband usually can't use the phone (mental health reasons) so we end up doing this on most calls.

                      I spend a lot of time apologizing.

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                      • #12
                        Back in the day I used to deal with people's kids on the phone and it drove me crazy too. By the same token I hate being the middle man on the phone for someone else. Also by the same token I hate being on the phone myself (I do work for a phone company but I like the technical end of it). But if I have to do business on the phone I just suck it up and do it as quickly as possible.
                        https://www.youtube.com/user/HedgeTV
                        Great YouTube channel check it out!

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                        • #13
                          Quoth PepperElf View Post
                          you know you just gave me a good idea for telemarketers. ... putting the dog on the phone.
                          ^^ I read this ^^

                          vv And immediately thought of this vv

                          PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

                          There are only Four Horsemen of the Apocalypse because I choose to walk!

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                          • #14
                            Quoth Jay 2K Winger View Post
                            ^^ I read this ^^

                            vv And immediately thought of this vv
                            That is awesome.
                            Last edited by MadMike; 12-18-2012, 04:12 AM. Reason: There was no need to quote the image!
                            "If we refund your money, give you a free replacement and shoot the manager, then will you be happy?" - sign seen in a restaurant

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                            • #15
                              Quoth depechemodefan View Post
                              "oh , I"m at work. Can't you just guess which book he/she needs?"
                              "Sorry, ma'am, I'm psychotic, not psychic."

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