My BIGGEST pet peeve while working at the call center was this:
I would get a call and some person in the background would be hollering questions at the person I was talking to. Conversely, the person I was talking to would also relay my responses to the other person in the background.
So...freaking...annoying!!!
Just put the relevant person ON THE PHONE!!
And don't even get me started on when people do this with their KIDS.
I'm sure you think it's cute when you let little Suzie talk to the customer service rep, but since your little cupcake has no clue about 3G, wifi settings or how text message billing works, why don't you just let her go play with her dolls instead of torturing me?
I would get a call and some person in the background would be hollering questions at the person I was talking to. Conversely, the person I was talking to would also relay my responses to the other person in the background.
So...freaking...annoying!!!
Just put the relevant person ON THE PHONE!!
And don't even get me started on when people do this with their KIDS.
I'm sure you think it's cute when you let little Suzie talk to the customer service rep, but since your little cupcake has no clue about 3G, wifi settings or how text message billing works, why don't you just let her go play with her dolls instead of torturing me?
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