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Computer keeps crashing
  #1  
Old 05-01-2020, 10:18 PM
Eireann's Avatar
Eireann Eireann is offline
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Default Computer keeps crashing

In February, I finally had to say goodbye to my old computer (almost 13 years old), and buy a used computer with various updated parts. The new-used computer is a Lenovo ThinkCentre.

The guy installed Windows 10, along with Avast!, and Word 2007. I don't know what the problem is, but the fucker keeps crashing. I'll be going along, doing one thing or another, and suddenly I get the Blue Screen of Death.

It just happened for the second time today, third time this week (at least). I started writing down the error messages, and here are the last three:

Kernel Mode Heap Corruption
System Thread Exception not Handled
Faulty Hardware Corrupted Page

What the hell do I do to keep it from crashing?
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  #2  
Old 05-02-2020, 02:14 AM
TheSHAD0W TheSHAD0W is offline
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See if you can get a motherboard firmware update. What video card is in it?
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  #3  
Old 05-02-2020, 12:35 PM
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EricKei EricKei is offline
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The first and last may be RAM/memory issues. Not sure about the second one. Do you have other RAM sticks to try? Also, check and re-seat them (with the system unplugged, of course). Could also simply be overheating.

Also: Do these from Safe Mode, no networking

- Scan hard drive(s) for errors (can take a loooooong time)
- Run full AV/spyware scans
- Run ADWCleaner to nuke stuff they can't help with
- Run this from the Command Prompt -- it checks for damaged system files and replaces them with good ones

sfc /scannow
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  #4  
Old 05-07-2020, 04:15 PM
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Eireann Eireann is offline
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I took it to the place where I bought it for them to take a look. The warranty is for 6 months. And then I found out that this warranty is for parts only. The guy was good enough to charge me half the price he originally asked, due to the misunderstanding.

I took it in two days ago. I got it back yesterday. The guy told me he'd been running it for 24 hours, with no crashing.

It just crashed about ten minutes ago.

System Service Exception.
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  #5  
Old 05-07-2020, 04:53 PM
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EricKei EricKei is offline
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Unfortunately, that's one of the more generic errors.

Try this, on top of what I mentioned: https://windowsreport.com/system-ser...on-windows-10/
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"Our psychic powers only work if the customer has a mind to read" - me
"Never assume your users are stupid, but never forget that they are." ~ anon. engineer
“Last night, you were unhinged. You were like some desperate, howling demon. You frightened me. Do it again.” - Morticia Addams

"Sexual intellectuals. They're f@%#ing know-it-alls" - Chuck Yeager
"Good men don't need rules; today is not the day to find out why I have so many." - The Doctor
"[Friendship,] like philosophy, like art, like the universe itself … has no survival value; rather it is one of those things which give value to survival.” ~ C. S. Lewis

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