I had a two top come in, I first greet them and get no response other than "hot water with lemon" absolutely, so I know your cheap and have no manners great.
Shes uphappy shes in a two top booth. She doesn't like the lemon wedges....she doesn't like that the SUN is setting and there's a gap at the top of our blinds. At least that last one I can agree to.
She informs me she is very picky and her family hates going out to eat with her, annnnnd she will likely send her food back a couple of times. Wonderful.
We are out of avocado (crappy I know but the ones that were delivered were not ripe and we wont send out shitty product. Of course the one dish she wants has avo, she throws a fit about it and how the experience is already ruined. I recommend one dish not enough mushrooms, so I recommend a mushroom heavy dish, now that has TOO many mushrooms. She settles on a dish with no mushrooms.
I pass this on to the manager.
She complains that the spinach dip had too many chips for the dip. I apologize and inform the manager. Who gives me a WTF face. He goes and talks to her and she tells him off.
Her main arrives (a HUGE bowl of pasta, chicken, pesto, veggies) and as I set it in front of her she says "You have to be kidding me"
I don't even bother replying and walk straight over to the manager and say that shes unhappy and wants to see him again.
He stands there for 15 minutes while she complains about literally everything from the napkins to the glassware to our staff uniforms. You name it she HATES it, including me, I am incompetent. Her husband stays silent and eats his food telling me every time I check in that it's great and ignoring her glares.
I ask about dessert and the husband announces he wants our cheesecake, she thinks it tastes disgusting but she eats more than half of it. Telling me the texture is off, the crumb is burnt, the espresso cream is "the nastiest thing I have ever tasted."
As I bill them (no we didn't comp anything) I mention the storm that has been raging outside that started just after they got their dessert. She starts crying and freaking out, phones her daughter and starts blubbering into the phone.
She left her car windows open in the driveway and is terrified the car is now soaked. She literally is crying into the phone while her husband pays (20% tip) and it's everything I have in me not to skip away and tell the manager.
Karma is a bitch, bitch.
Shes uphappy shes in a two top booth. She doesn't like the lemon wedges....she doesn't like that the SUN is setting and there's a gap at the top of our blinds. At least that last one I can agree to.
She informs me she is very picky and her family hates going out to eat with her, annnnnd she will likely send her food back a couple of times. Wonderful.
We are out of avocado (crappy I know but the ones that were delivered were not ripe and we wont send out shitty product. Of course the one dish she wants has avo, she throws a fit about it and how the experience is already ruined. I recommend one dish not enough mushrooms, so I recommend a mushroom heavy dish, now that has TOO many mushrooms. She settles on a dish with no mushrooms.
I pass this on to the manager.
She complains that the spinach dip had too many chips for the dip. I apologize and inform the manager. Who gives me a WTF face. He goes and talks to her and she tells him off.
Her main arrives (a HUGE bowl of pasta, chicken, pesto, veggies) and as I set it in front of her she says "You have to be kidding me"
I don't even bother replying and walk straight over to the manager and say that shes unhappy and wants to see him again.
He stands there for 15 minutes while she complains about literally everything from the napkins to the glassware to our staff uniforms. You name it she HATES it, including me, I am incompetent. Her husband stays silent and eats his food telling me every time I check in that it's great and ignoring her glares.
I ask about dessert and the husband announces he wants our cheesecake, she thinks it tastes disgusting but she eats more than half of it. Telling me the texture is off, the crumb is burnt, the espresso cream is "the nastiest thing I have ever tasted."
As I bill them (no we didn't comp anything) I mention the storm that has been raging outside that started just after they got their dessert. She starts crying and freaking out, phones her daughter and starts blubbering into the phone.
She left her car windows open in the driveway and is terrified the car is now soaked. She literally is crying into the phone while her husband pays (20% tip) and it's everything I have in me not to skip away and tell the manager.
Karma is a bitch, bitch.
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