Dumb or something?
I hate it when customers have coupons. Most of the time I just get people arguing about what they should apply to (no, you can't use a clearly labelled FABRIC coupon to buy trim) or fighting to get me to reuse them repeatedly in multiple transactions, which I will not do ever since that one time someone made me do 13 bloody separate transactions with the same coupon and the fact that the computer system tracks how many times a code is used. Very occasionally I'll get people who try to ask me if I can't cancel out the sale price on an item so they can use a coupon for a better deal, which absolutely will not happen because this is a corporation, and I am an expendable peon who has neither the authority or ability to change the system software just so you can save two extra bucks.
Today I dealt with a very Bad Liar, and I was not impressed
BL: And I'd like to use this coupon on that item
Me: I'm sorry, it won't work since that item is already on sale, but I'll scan it anyway for you to see if it works on something else!
BL: I know it's on sale, I want you to use the coupon off the original price
Me: I'm afraid that I can't do that, it's against store policy and the system won't let us
BL: That's ridiculous! The other store does that for me all the time!
Pull one of the other ones lady, it's got bells on
Me: I'm sorry, but store policy here is that we can't change the price like that
BL: *angry, but at least she's paying* I can't believe this, you should talk to your manager about this
Me: Of course ma'am. Have a good one
Maybe I'll tell them when they need a good laugh
I hate it when customers have coupons. Most of the time I just get people arguing about what they should apply to (no, you can't use a clearly labelled FABRIC coupon to buy trim) or fighting to get me to reuse them repeatedly in multiple transactions, which I will not do ever since that one time someone made me do 13 bloody separate transactions with the same coupon and the fact that the computer system tracks how many times a code is used. Very occasionally I'll get people who try to ask me if I can't cancel out the sale price on an item so they can use a coupon for a better deal, which absolutely will not happen because this is a corporation, and I am an expendable peon who has neither the authority or ability to change the system software just so you can save two extra bucks.
Today I dealt with a very Bad Liar, and I was not impressed
BL: And I'd like to use this coupon on that item
Me: I'm sorry, it won't work since that item is already on sale, but I'll scan it anyway for you to see if it works on something else!
BL: I know it's on sale, I want you to use the coupon off the original price
Me: I'm afraid that I can't do that, it's against store policy and the system won't let us
BL: That's ridiculous! The other store does that for me all the time!
Pull one of the other ones lady, it's got bells on
Me: I'm sorry, but store policy here is that we can't change the price like that
BL: *angry, but at least she's paying* I can't believe this, you should talk to your manager about this
Me: Of course ma'am. Have a good one
Maybe I'll tell them when they need a good laugh
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