No! Not a Router! A ROUTER!!! (Long, Painful Customer Conversation)

[Beckpatton]

Oh mate, I'm sorry but as painful as that was for you to experience, I thought it was hysterical!!!

Kudos to you for keeping your cool!!

[Daisy]

Darlin, you have the patience of a saint. A saint I tell you.

That's just... damn.


To quote Victoria J

I can't help imaging her going through life like that...

[Moggie]

Had I been there I would have given you a standing ovation for not losing it completely. My brain hurts just from reading that.

[RetailWorkhorse]

She....you....ro....wha'......eeeeeeeeee......GAH! !

[Becks]

I don't know! Third base!

You stole my post!!

[depechemodefan]

Darwin take her away! But there are some dumb people who can latch on to smarter people and help them survive, like, phone calls and bills.

Oh goodness. So far from the tone of the SC, she seemed nice, just clueless. I hate when the SC begins with "You don't know what your doing, I want to talk to someone smart!" or something evil like that.


Gah, I can just imagine her poor kid:

kid: mom, can you drive me to the soccer game?
SC: drive? Like in a car?
kid: um, yeah.
SC: is the game a real game or a video game?
kid: real game, mom.
SC: oh. I can't remember where I left the car.

But I think I'll go easy with the woman myself. MOst of the time new technology (heck, anything new, like moving to a new city) is duanting and people don't know how to cope. Obviously she isn't used to listening. Or else it's her defense mechanism, when she doesn't know something she tries to make the person who does know more look like a moron.

[DGoddessChardonnay]

Oh man, how tempted I would be in that situation to take a cardboard box, cut a few little cord-shaped holes in it, and write "ROUTER!!!!!!!1111!!!1" on it.

Oh, it's a blue box you say? Color I can fix! Lemme get the spray paint....clinka clinka clinka WHOOOOOOSSSSHHHHHHH All done!

Then somebody at the manufacturer would get stuck with this pea-brain shortly thereafter after he gets the box home, tries to connect it and still can't get online.

Or, even worse, someone at the Local ISP would get stuck dealing with this.

However, if you should decide, despite the advice, to go ahead with your plan . . . just make sure of one thing:

say it with KRYLON.

[wanderingjoe72]

How is she not dead? Either through her own stupidity or at the hand of someone that could not deal with her stupidity? Darwin lied or this woman has a guardian angel the size of a mountain gorilla.

[Crow The Robot]

Here's who's on First
http://technorati.com/videos/youtube...%3DDtQZZdJzJ5Y
and here's who's on stage, a Slappy squirrel bit.
http://www.youtube.com/watch?v=BlXjI...eature=related

As for the router woman, gah. My first clue was when she inferred that she didn't have a desktop, but a computer on her desk. She didn't yell she spoke in a raised voice.<runs>

[depechemodefan]

How is she not dead? Either through her own stupidity or at the hand of someone that could not deal with her stupidity? Darwin lied or this woman has a guardian angel the size of a mountain gorilla.

My theory is that is really really pretty and got herself a husband/bf/gf who thinks she's adorable.

Really, I think people like that latch on to smarter people. I swear, if there was no library then there would be a city full of idiots getting themselves in trouble, or killed.

Like the woman who called the library and said, "I woke up and found my husband dead next to me. Who should I call?"

and "There's something coming out of my butt. What is it?" Which we translated as "I don't want to go to the emergency room since it's Sunday so I hope you can tell me it's not serious." We are required to respond to all medical questions that involves diagnosis with "Sorry, you have to see your doctor, we can't diagnose." Of course, idiots don't want to go to the doctor. Because that involves money/waiting/afraid of doctors.

[Anriana]

Oh, not not a woman customer. Those are almost as bad as the man customers.


I want to hang up everytime I hear "linkski." Is it really that hard to pronounce? I could possibly understand "linksee," as that is at least somewhat close to the letters there, but "linkski" or "linky?" Ugg.

[HawaiianShirts]

Wow! I got a lot of responses on this one! I'll have to go to work tired more often.

My store has been doing some overnight resets of several major departments, and I volunteered for a few shifts. My encounter with Mrs. Infinite Loop there happened after one of those nights. I'd been up for about 26 hours at that point and was very close to going home (the store opened before we'd completely finished, so I was just tidying up and helping a few customers before walking out the door).

I was exhausted. I was coming down from a caffeine, sugar, and adrenaline high all at the same time, which made for an interesting sensation. Honestly, I almost felt high. There were moments I felt more like a guest in some strange humanity zoo instead of a retail employee, watching the weirdness of those bizarre creatures we called customers. I just didn't have the energy or the will to put into arguing with or getting angry at this woman, and this was the result. That, and she was very friendly through the whole thing, even though she tried to contradict nearly everything I said.

I'm glad you've all been entertained. And my apologies to anyone who has had to do a brain reset after reading that.

Thanks for all the booze offers. Tonight's the last night of the big reset, which would be very interesting for all involved if I went as plastered as I would be if I'd told this story in a bar with y'all.

<Takes a bow.>
Please, please. Don't applaud. Just throw money.

[DexX]

Some peopla re phobic of ever admitting error, fault, or ignorance. It sounds like this woman just couldn't admit that she had absolutely no idea what she was talking about and disagreeing with you was her way of feeling like she held the power in the conversation.

Frustratingly common phenomenon, sadly.

[Broomjockey]

My brain just jumped in the microwave and left a hand-written note reading "No funeral."

(That means take a peoples!)

*takes a shot* Mmmm, tequila. And I needed it after reading that story.