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So it's been a while since I had anything post worthy, but in the life of anyone who does retail, a lot of crap shall fall. It was only a matter of time before this happened. BG I work for a cinema.
It was one of our busiest weekends in a long time, all our screens were sold out, and understandably, the concessions stand was very busy. So busy that with every box of popcorn sold, inevitably, some falls on the ground in front of the stand. We clean after every walk in since it'd be pointless to try during a busy period. All available staff were on the tills and still feeling flash mobbed.
Enter HER: a woman in her 50's, who can only be described as...well, the penguin, ala batman returns, only wearing bright red lipstick and sporting a beehive hairdo.
She waddles up to my till, a look of disgust already on her face, so I know this is going to be good (heh).
Penguin: "I want two tickets for *movie* and can I just mention, when I walked through the door there was this terrible smell!
Me: *thinking* (was it the stench of your dank, and entitled demeanour perhaps? ) Oh?
Penguin: And then I see all this popcorn all over the floor down here! Don't you have someone to clean that up??
At this point I look at the massive queue, the mass of staff struggling to serve everyone before Showtime, then back at the crazy old woman. Surely she can see we are swamped, a few pieces of salted popcorn are not going to cause a "terrible smell". She was acting like she was standing on a landfill site. There couldn't have been more than a few scant pieces of popcorn on that floor. And given that's where people queue, cleaning wouldn't be feasible without moving all the customers.
Me: We are very busy at the moment, we can't serve and clean at once, I'd need to move all these people to do so.
Penguin then waddled off having paid for her items with a grumpy huff.
What is wrong with some people? It's like they go out with the intention of nitpicking every opportunity they have. You're supposed to be having a day out, cheer up you miserable moo!
It was one of our busiest weekends in a long time, all our screens were sold out, and understandably, the concessions stand was very busy. So busy that with every box of popcorn sold, inevitably, some falls on the ground in front of the stand. We clean after every walk in since it'd be pointless to try during a busy period. All available staff were on the tills and still feeling flash mobbed.
Enter HER: a woman in her 50's, who can only be described as...well, the penguin, ala batman returns, only wearing bright red lipstick and sporting a beehive hairdo.
She waddles up to my till, a look of disgust already on her face, so I know this is going to be good (heh).
Penguin: "I want two tickets for *movie* and can I just mention, when I walked through the door there was this terrible smell!
Me: *thinking* (was it the stench of your dank, and entitled demeanour perhaps? ) Oh?
Penguin: And then I see all this popcorn all over the floor down here! Don't you have someone to clean that up??
At this point I look at the massive queue, the mass of staff struggling to serve everyone before Showtime, then back at the crazy old woman. Surely she can see we are swamped, a few pieces of salted popcorn are not going to cause a "terrible smell". She was acting like she was standing on a landfill site. There couldn't have been more than a few scant pieces of popcorn on that floor. And given that's where people queue, cleaning wouldn't be feasible without moving all the customers.
Me: We are very busy at the moment, we can't serve and clean at once, I'd need to move all these people to do so.
Penguin then waddled off having paid for her items with a grumpy huff.
What is wrong with some people? It's like they go out with the intention of nitpicking every opportunity they have. You're supposed to be having a day out, cheer up you miserable moo!
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