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I didn't want to threadjack Really's thread about customers throwing stuff. Also has a bit of MiM.
A number of years ago, or about two SM's and three ASM's ago (or so, I've stopped counting), it was a busy day at Random Craft Store. I was called up front to help get the lines down so when I got up there I got some of the customers who had been up at the front of the very long lines (even with three other people it was still busy). Before any of them could get over to my register a lady comes walking up out of the blue and tries to get in front of everyone else. Other customers were not amused.
I politely tell her that there are others that have been waiting longer and she jumped in front of them. She stared at me for, like, a couple of seconds then threw a package of very small CLEAR seed beads* at the floral display before screaming that we were pieces of shit and it's no wonder she goes to [competitor] before flinging her hand basket at the nearest customer and storms out. The whole front has gone silent at this point, the customer who the woman flung the basket at thankfully wasn't hit, and it took a bit to get all of those beads up.
By the time I had left for the day the customer who had thrown an adult-sized temper tantrum had called the store to complain. The SM wrote me up for 'failure to assist a customer' even though he had seen and heard everything -- and he hadn't even made sure the other customer was okay! Course this is the same SM who, despite being told how wonderful all the hard working people are, made several of these same people quit.
*If anyone who does even the slightest bit of jewelry or costume making you'll know how small seed beads can get. The smallest is tiny enough that even with good eyesight it's hard for me to even see the hole sometimes. The package the woman threw was one of the smaller sized ones, generally there's probably a good thousand or so of these things in a single package.
A number of years ago, or about two SM's and three ASM's ago (or so, I've stopped counting), it was a busy day at Random Craft Store. I was called up front to help get the lines down so when I got up there I got some of the customers who had been up at the front of the very long lines (even with three other people it was still busy). Before any of them could get over to my register a lady comes walking up out of the blue and tries to get in front of everyone else. Other customers were not amused.
I politely tell her that there are others that have been waiting longer and she jumped in front of them. She stared at me for, like, a couple of seconds then threw a package of very small CLEAR seed beads* at the floral display before screaming that we were pieces of shit and it's no wonder she goes to [competitor] before flinging her hand basket at the nearest customer and storms out. The whole front has gone silent at this point, the customer who the woman flung the basket at thankfully wasn't hit, and it took a bit to get all of those beads up.
By the time I had left for the day the customer who had thrown an adult-sized temper tantrum had called the store to complain. The SM wrote me up for 'failure to assist a customer' even though he had seen and heard everything -- and he hadn't even made sure the other customer was okay! Course this is the same SM who, despite being told how wonderful all the hard working people are, made several of these same people quit.
*If anyone who does even the slightest bit of jewelry or costume making you'll know how small seed beads can get. The smallest is tiny enough that even with good eyesight it's hard for me to even see the hole sometimes. The package the woman threw was one of the smaller sized ones, generally there's probably a good thousand or so of these things in a single package.
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