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Alexander Graham Bell, we curse you ...

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  • Alexander Graham Bell, we curse you ...

    Store closed at 6 p.m. tonight. At 6:10, the phone started to ring. And it rang. And rang. And rang. And rang.

    Six coworkers in unison: "DON'T ANSWER IT!!!!"

    Because you just know if you pick it up and say "Sorry, we're closed" the odds are good you'll get an argument or complaints ...

    We normally close at 11 p.m. I'm left wondering how long the caller will continue to call in the hopes that the steady ringing will finally force somebody to answer. Alas, after about 6:35 p.m., if anybody answers ... then we possibly have a haunted store. Because by that point, absolutely everybody is out of the store (two people stayed after the rest of us left, to do a final walk-through).
    Customer service: More efficient than a Dementor's kiss
    ~ Mr Hero

  • #2
    Quoth Pixelated View Post
    Six coworkers in unison: "DON'T ANSWER IT!!!!"
    That is why you need an answering machine/voicemail. The SC's may fill up the tape/buffer, but at least the machine will cut off the ringing.
    Last edited by EricKei; 01-06-2020, 01:12 AM. Reason: Snip. We just read it, thanks.

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    • #3
      Legend has it that the phone doesn't even ring in the store if it's closed. The recording says the store is closed. I don't know if this is true because I have no reason to call the store if it's closed and generally not there long before it opens or after it closes.

      And I just checked and it's true. Won't connect to people that aren't there. Unless the ghost would take phone calls but I doubt it.
      I would have a nice day, but I have other things to do.

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      • #4
        Some companies have the foresight to have any calls after closing time re-routed to a call center/answering service. I would suppose that there's still a secondary line actual employees and managers could use to bypass that, though.
        "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
        "The difference between an amateur and a master is that the master has failed way more times." - JoCat
        "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
        "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
        "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
        "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
        Acts of Gord – Read it, Learn it, Love it!
        "Our psychic powers only work if the customer has a mind to read." - me

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        • #5
          Ahem..we all know that any calls after closing time get sent on to Gravekeeper to torment him
          The Copyright Monster has made me tell you that my avatar is courtesy of the wonderful Alice XZ.And you don't want to annoy the Copyright Monster.

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          • #6
            Actually, they get routed to the call center in hell, where the worst call center customers are sent to spend eternity dealing with people like themselves
            My son thinks I'm Lucifer Morningstar. I'm not sure he's wrong.

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